Customer Service - Wirral, United Kingdom - The Accountancy Partnership

Tom O´Connor

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Tom O´Connor

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Description
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About The Accountancy Partnership_

A full time or part time Customer Service Assistant is required to join a modern, technology focused accounting and software company in Wirral.

The Accountancy Partnership has been in business for 14 years and since that time has recruited a client base of more than 12,000.

The Accountancy Partnership are focused on the smaller end of the market, meaning their clients are typically owner-managed businesses and micro businesses.

They offer their services nationwide which has resulted in a very diverse client portfolio.
The company has grown more than 40% year on year since inception. This is set to continue, meaning solid career prospects/progression is available for staff members.
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Job Description_

A full time or part time, permanent Customer Service Assistant is required to join our customer service department with various tasks.

The role would involve a range of duties such as dealing with client feedback and making courtesy calls along with processing client survey forms and helping with disengagements to provide a smooth and friendly service.

Full training and guidance is offered with the role.

Benefits may include:

  • An additional days holiday for each year with the company
  • Cycle to work scheme
  • Relaxed atmosphere and casual dress code
  • CPD and training costs paid for by the company
  • Onsite gym and games room
  • Free food provided by professional caterers multiple times per week
  • Free parking
Minimum of 22.5 hours per week but alternative hours can be agreed.


Job Types:
Full-time, Permanent


Salary:
£20,659.18-£24,192.90 per year


Benefits:


  • Additional leave
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Gym membership
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus

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