Customer Services Adviser - Surrey, United Kingdom - Runnymede Borough Council

Runnymede Borough Council

Verified Company

Surrey, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Services Adviser x2

37 hours per week

£24,823 to £28,831 per annum

Are you a Customer Service professional looking for a new challenge with an ambitious and innovative Council? Are you passionate about delivering a first class service experience to your customers? If you are, then Runnymede Borough Council would like to hear from you.

We are looking for two Customer Service Advisors to join our Customer Services Team based at the Civic Centre in the heart of Addlestone's regenerated town centre.

Here you will become part of a team committed to helping customers with their enquiries and supporting them when they access council services.

As the first point of contact for most customers you will also become ambassadors for the council, demonstrating the passion for innovation that has made Runnymede successful.

About Runnymede
Runnymede is an ambitious, passionate, and progressive council with a forward
- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.

Benefits

28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas.
Excellent Pension Scheme
Free Parking
Training and development opportunities
Payment of one professional membership per annum
Cycle to work + further related discounts
Season ticket loan
Health or Dental insurance plan after 1 years' service
Mileage allowance

About you

If you are a capable and motivated person who is committed to excellent customer service, this may be the opportunity for you.

You will be working in a fast

If you think that you have what it takes to excel in this role then we'd like to hear from you.

How to apply

Closing Date: 8th December 2023

Interview Dates: 18th/19th/20th December 2023

If you do not hear from us within two weeks from the closing date you have not been successful on this occasion.

Thank you for considering Runnymede Borough Council.

Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles._