Collections Advisor - Salford, United Kingdom - Page Personnel - UK

Page Personnel - UK

Verified Company

Salford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Opportunity to work for a leading utilities company

Excellent benefits

About Our Client:

Our client are a well established Utilities business based in Salford Quays, they are currently going through a period of growth and are looking for Collections Advisors to join their Recoveries team.

Our client offers great career progression, competitive salary and excellent benefits.

Duties of the Collections Advisor will be:

As a Collections Advisor you'll be responsible for all commercial and domestic collection's activities for all services across the business portfolio in order to mitigate any bad debt risks.
Work within an existing skilled team to promote great customer interactions and outcomes
To deliver a flexible approach in order to manage and switch between outbound dialling through the dialler as well as inbound telephony demand from customers
Support in Identifying and preparing accounts to be passed to the businesses external Debt Collection Agencies

The Successful Applicant:

To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
Ability to work well under pressure.
Experience in a customer focused role is preferable.
Excellent verbal and written communication skills.
Strong IT skills

What's on Offer:

Pay rate £ £15.52

Great company benefits

Hours - Monday - Friday 8.00am - 6pm - on a rota basis