L&d Specialist - London, United Kingdom - Nando's Chickenland Limited

Nando's Chickenland Limited

Verified Company

London, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary up to:
Competitive

The role of the Learning Specialist will focus on enabling everyone to be the best they can be for life through delivering the learning and development plan for Nando's Operations from Nandoca to Patrao (General Manager).

The focus of this role will be creating learning environments where Nandocas can continuously develop to be their best:

Equipping our people with the knowledge and skills and behaviours to be competent and confident in performing their role to the best of their ability
Designing and delivering learning and development interventions to support business and Operational priorities
Building our internal management capability to support future talent pipelines and organisational performance.
Understanding the current and future skills requirements of the roles in Nando's from Nandoca to Patrao, and creating flexible learning interventions (through digital and other means) to meet the diverse needs of the workforce
Role modelling our Grow principles and bringing them to life through learning interventions, equipping our Nandocas with the knowledge, skills, tools and resources to grow themselves and others

Key stakeholders

Patraos, Managers and Nandocas
L&D Team
People Support Team
Regional People Partners

Key responsibilities

Writing, delivery and evaluation of tools, training plans and programmes for the career path for Operations
Plans, delivers and supports new restaurant openings. Ensuring our Nandocas have the knowledge, skills and competence to confidently perform their role.
Supports the design and delivery of inductions for managers and Central Support welcoming them to the Nando's family and bringing to life our Compass
Working in partnership with our learning tech team to design, deliver and evaluate all our online and digital tools and learning materials for our career path
Designs, delivers and evaluates all tools, learning materials and interventions in our career path
Designs, delivers and evaluates the talent development interventions in our career path with a focus on progression from Nandoca to Patrao roles
Assists and supports with any additional learning and development interventions / projects as required and in line with the L&D / People / Business plan.
Records, evaluates and reports on the effectiveness of L&D interventions and tools, updating or making recommendations for improvement as appropriate.
Provide coaching and feedback to internal stakeholders to improve individual, team or business performance.
Contributing as requested to the continuous development of our learning online and via technology i.e videos, online resources etc.
Keeps up to date with learning approaches used by other organisations and the external learning market.
This summarises the main key responsibilities of your role but there may be other reasonable requests made and other responsibilities included from time to time_

Key skills and attitudes

Excellent programme design and evaluation skills
Able to design content based on a TNA and pull together into interactive and engaging interventions that aligns with our Grow Others principles
Able to effectively evaluate the impact of interventions demonstrating value add in relation to skiills, knowledge and behavioural development
Excellent training, facilitation and coaching skills
Able to deliver specific content to educate and inspire Nando's managers and Nandocas
Able to read indviduals and situations and flex style and content to match both the individual / group whilst still reaching objectives
Be able to solve operational training needs can differentiate between long and short term solutions to solve business needs
Has credibility and works in collaboration with both operational and Central Support partners to make recommendations and influence realistic, commercial solutions to business needs and projects
Analytical and problem solving skills able to solve problems and make sound judgements
Selfmotivation able to maintain direction and focus with mínimal supervision
Ability to prioritise and manage high volume of workload and multiple tasks and workstreams
Proven ability to be flexible and adaptable in a continuously evolving environment
Interest in business issues and motivated to add value
Must have a CIPD level 5 qualification