Incident Management Administrator - Uxbridge, United Kingdom - Petit Forestier UK Ltd
Description
Incident Management Administrator
Are you an experienced administrative professional looking for a fresh challenge? Our depot are currently recruiting for an Incident Management Administrator to join their busy team.
What are we looking for?
Essential
- Effective verbal and written skills, coupled with strong decision making and problem solving skills.
- Commercial awareness.
- Excellent customer service skills.
- Current UK Driving Licence.
- Planning and administrating, communicating and influencing, accountability for results.
- Knowledge of Transportation and Logistics industry.
- Strong computer literacy.
- Understanding of vehicle maintenance.
What will you be doing?
- Handle customer defects and breakdowns.
- Assist in the management of day to day operations of the rental and contract fleet.
- Ensure all rental documentation is correctly completed.
- Ensure all vehicle damage is progressed as per company procedures.
- Liaise with credit control and investigate and respond to customer invoice queries.
- Complete general administration tasks eg updating customer insurances, vehicle mileages, tachograph analysis and various fleet reports.
- Maintain and reconcile daily, weekly and monthly fleet reports on the Kerridge system.
- Deputise for the Assistant Manager in his/her absence.
- Assist in the achievement of depot revenue targets in line with company budget.
- Actively promote depot growth by participating in sales initiatives, capitalising on sales opportunities and delivering excellent customer service.
- Assist in managing driver resource on a daily basis including all legal requirements.
- Assist in minimising the offroad time for all vehicles and compliance to O Licence regulations.
What do you get?
- Free onsite parking.
- 25 days holiday, plus bank holidays.
- Increasing holiday entitlement for long service (capped at 30 days).
- All new starters are automatically enrolled into the group life assurance scheme.
- Workplace pension scheme.
- Chance to work for the European leading company in our field.
Benefits:
- Additional leave
- Onsite parking
- Sick pay
Schedule:
- Monday to Friday
Work Location:
One location
Reference ID: 021221/RS/BRI/IMA
More jobs from Petit Forestier UK Ltd
-
Recharge and Debt Processor
Dartford, United Kingdom - 1 week ago
-
Data Coordinator
Tamworth, United Kingdom - 2 weeks ago
-
Hgv Mechanic
Glasgow, United Kingdom - 2 weeks ago
-
Mobile Mechanic
Uxbridge, United Kingdom - 2 weeks ago