Quality Manager - North West England, United Kingdom - Connect Executive Search Group

Connect Executive Search Group
Connect Executive Search Group
Verified Company
North West England, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Quality Manager - Domiciliary Care

North West

Remote based role

Salary £35k - £38k

compliance.

They will ideally posses a Level 5 in Leadership and Management as a minimum and also have relevant industry experience.


Responsibilities of the role

  • Treat all employees and internal customers with respect to engender company team spirit and maximise individual job enjoyment, allowing them to develop their skills in a supportive environment.
  • Be prepared to undertake periodic management training to update knowledge skills in in order to maintain competence.
  • Be the first port of call to support with complaints, grievances safeguarding, accidents and incidents. To deal with them appropriately, ensuring policy and procedure is adhered to and CQC notified as necessary.
  • To comply with data protection and confidentiality legislation.
  • To support with overseeing the health and safety and welfare of all,field internal staff and visitors, by providing tools, guidance and monitoring.
  • To lead on a comprehensive rolling program of audits, quality checks
  • In the absence of the Head of Service Improvement provide quality and compliance support to the SMT and attend any meetings in their absence as requested.
  • To support with CQC statutory notifications when required to do so.
  • To comply with all mandatory legislation in order to provide car solutions to Clients. E.g. the Care Act 2014, Care Standards Act,Employment Law, AWR, Pensions Act, Working Time Regulations and CQC Outcomes.
  • To support with preparation for inspections, including additional checks and compiling of information as required.
  • Train and develop branch staff to enable them to understand and achieve high levels of quality and compliance.
  • To develop and implement training as required within the business
  • Chair meetings as appropriate
  • Attend meetings / deputise for the Head of SIT in their absence
  • To comply at all times with the Company's procedures regarding Conduct and Confidentiality.
  • To be responsible, while at work, for ensuring that reasonable care
is taken for one's own health and safety and also for the health and
safety of others.

  • To be responsible and take ownership for one's continuous
personal development, undertaking relevant training as and when
appropriate, including appropriate Health and Safety Training.

  • To be responsible for any other task identified by the Line Manager
as falling reasonably within the scope and range of the position.


Requirements of the role

  • NVQ Leadership & Management Level
  • Create & record a minimum of 5 days relevant CPD per year to ensure up to date knowledge of good practice
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