Healthcare Assistant Ent Outpatients - Farnworth, United Kingdom - Bolton NHS Foundation Trust

Bolton NHS Foundation Trust
Bolton NHS Foundation Trust
Verified Company
Farnworth, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Healthcare Assistant Band 2

An exciting development opportunity has arisen to join our ENT Outpatients team as an HCA Band 2.


We are looking for an individual with a good standard of education, with English and Maths GCSE at grade A-C (or predicted), excellent verbal and written communication skills.

Promoting a professional corporate image, you will care for patients in general out-patients.


Reporting directly to the ENT out-patient sister, you will work as a member of the multidisciplinary team, supporting staff in all aspects of clinical care, clerical roles, stock maintenance, cleaning, and management of equipment.

You will provide an efficient, helpful and friendly service for patients, carers and members of the multidisciplinary team.


The out-patient service works collaboratively with the consultants, specialist nurses, health records and appointments to strive for a seamless patient focused service.

We are dedicated to ensuring a high standard of safety and quality of care is delivered and we continue to embrace challenge and improve our service.

We pride ourselves in having strong leadership and encourage staff involvement and engagement.


The department is open Monday to Friday 08.00 to 18.00, although occasionally there are some clinics run outside these times.


The aims of this Trust are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work.

We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development.


DUTIES AND RESPONSIBILITIES
Clinical Support

Ensure a safe and tidy working environment at all times e.g. patient areas - clean and tidy bed tables, clinical areas, corridors - uncluttered etc.


Undertake a range of duties involving direct patient care, as instructed by experienced practitioners' and ensure delegated nursing care is completed safely and effectively.

Assist in monitoring patients' condition, record observations as instructed, and report to nursing staff.

Assist patients to access and use toilet facilities, and dispose of body waste.

Assist in the collection of pathological specimens e.g. Urine, faeces, sputum


Assist with moving patients and equipment within the unit and between wards and departments, in accordance with safe moving and handling techniques.

Assist staff with therapeutic and diagnostic procedures by preparing, cleaning and handling equipment when necessary

Help maintain materials, equipment and stock, reporting problems and defects in a timely and appropriate manner

Respond and provide assistance, as directed by registered staff, in the event of health emergency.

Help patients' in maintaining emotional wellbeing, personal hygiene, appearance and dignity, observing and reporting any changes to registered staff.

Undertake duties appropriate to the role and patient care needs as follows:
Escorting patients for investigations

Provide Refreshments as required and assist with feeding for patients who are unable

Complete administrative duties as required

Undertake duties appropriate to the role and patient care needs with relevant training as required for example

Ensure Trolleys are cleaned and set daily

Tidy clinic rooms

MRSA swabbing

Venepuncture

Assisting with scoping patients in clinic

Communication

Establish and maintain relationships with patients/clients, relatives, friends and staff, and participate in supporting patients.

Attend ward/department meetings as required, to ensure an awareness of developments within the work area.

Maintain an effective communication network; both verbal, written and electronic, keep registered practitioners informed.

Assist in maintaining, recording and storing information, including patient records, in line with Trust policy.

Meet and welcome patients/ relatives and other visitors and familiarise them with the environment.

Maintain good relationships with team members, and visitors to the ward/department. Provide assistance when necessary.

Operate and input to computerised systems within the unit.

Help maintain materials, equipment and stock, reporting problems and defects to professional staff.

Maintaining a Safe Environment


1 Assist in maintaining a safe environment, for yourself and others, taking reasonable care to avoid injury and co-operate with the Trust to meet statutory requirements.


All employees have a duty to report any accidents, complaints, defects in equipment, near misses and untoward incidents, following Trust procedure.


Ensure Health and Safety legislation is complied with at all times, including COSHH, Workplace Risk Assessment and Control of Infection.

Dispose of clinical and other waste, sharps, and soiled linen.

5 Clean and disinfect equipment, as needed.

Help prevent the spread of infection by damp dusting as needed.

Maintain high standard of hand hyg
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