Ward Housekeeper - Larbert, United Kingdom - Serco Plc

Serco Plc

Verified Company

Larbert, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Forth Valley Royal Hospital Stirling Rd, Larbert FK5 4WR**
Part Time (32.5hrs per week)

Mon - Fri (back shifts, 1:30pm - 8pm)

Rate Of Pay:
£11.16 per hour + Company Benefits
Her at Serco we are looking for Ward Housekeepers to join our growing team at Forth Valley Royal Hospital. The Larbert hospital has 860 in patient beds based on one site. The site is approximately 95,000sqm. The wards are generally 32 bed most with 50% single rooms. The Housekeeper will provide direction and guidance to the domestic staff within their own area. They will normally have no more than 3 domestics to direct over a shift.

In this role you will be responsible for your designated area including giving instruction to domestic staff. You will liaise with patients and clinical staff in the performance of their duties and will provide a range of services for the patients whilst maintaining hygiene standards within the domestic and catering environment

Main Accountabilities:

Responsible for delivery of housekeeping, cleaning, catering and customer services to an agreed standard within agreed clinical areas and departments.
Carry out duties in accordance with agreed Method Statements.
Effective communication with all levels of staff.
Complying with the Board's policies on Health & Safety, COSHH and other statutory legislation.
Advise helpdesk on any defects within own area.
Provide direction and assist the domestic assistants within the area.
Serve patient beverages
Serve patient meals
Clear and clean area after meals
Ensure kitchen/servery areas and all associated equipment are clean and tidy at all times.
Stack and empty dishwasher
Movement/distribution of clean linen supplies to wards
Movement of soiled linen and waste from dirty utility to the linen chute.
Order of goods and materials as necessary from Team leaders
Maintain records as required
Assist with staff appraisals.
Undertake cleaning tasks as required to maintain service delivery.

What you'll need to do the role

Supervising the ward domestic within own area.
Good communication skills.
Shows initiative and self motivation.
Awareness of service image.
Physically fit for the work
Friendly.
Reliable.
Prepared to work unsociable hours.
Attention to detail.
Risk Assessment awareness
Flexible attitude to working times and methods.
Customer focus
Numerate/literate.
BICSc training to Operator Proficiency Certificate Level 1 (OPC L1)
Basic Food Hygiene Certification
Health and Safety Awareness
Site Orientation and Corporate Induction
Customer Care
Fire Safety

Why Serco?

Meaningful and vital work:_ Working within soft services at Serco means that you'll play a critical role in ensuring that patients continue to receive the care they need 24/
A world of opportunity:_ It takes a diverse team to support a hospital and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.
Great people:_ Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.

What we offer

Up to 6% contributory pension scheme.
Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
The chance to make a positive difference to the wider public.
Interesting, varied and rewarding work.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.

We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).

Please contact our recruitment team directly on to discuss.