Customer Service Representative - Rotherham, United Kingdom - CPG GROUP

CPG GROUP
CPG GROUP
Verified Company
Rotherham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues.


Duties:


  • Answer incoming customer calls and respond to inquiries in a professional and courteous manner
  • Provide accurate information about products and services
  • Resolve customer complaints or concerns with empathy and efficiency
  • Collaborate with other departments to ensure timely resolution of customer issues
  • Maintain a high level of product knowledge to effectively address customer inquiries

Skills:


  • Excellent phone etiquette and strong communication skills
  • Ability to analyze customer needs and provide appropriate solutions
  • Enthusiastic team player with a positive attitude and willingness to learn


If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we would love to hear from you.


Salary:
From £24,715.49 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Rotherham: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 04/04/2024
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