Trainee Team Leader Apprentice - Brighton, United Kingdom - Next Step Apprenticeships

Tom O´Connor

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Tom O´Connor

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Description

Are you aspiring to step into a leadership role or further develop your existing skills? Whether you're a newcomer or have prior experience, this opportunity is designed to propel you forward and provide the experience needed to transition into a managerial position.

While prior experience is not a requirement, if you do have experience, this role will offer a platform to elevate your skills to the next level.


If you're ready to grow in a supportive and evolving workplace, this role could be your next step towards success.


Responsibilities

Admin responsibilities

  • Using the stock management systems
  • Prescreening patients for eye tests
  • General administration
  • Updating relevant spreadsheets
  • Filing relevant paperwork
  • Ensuring the practise is welcoming and inviting for customers.
  • Relevant operational and administrative tasks associated with the running of the store.

Customer service responsibilities

  • Ability to create great relationships with customer by listening and understanding their needs.
  • Help customer find the perfect products tailored to their needs and lifestyle.
  • Order dispensing glasses and contact lenses.
  • Providing aftersales support through repairs and adjustments
  • Work together as part of a team.
  • Support other colleagues within the store to develop knowledge.
  • Stay updated on the latest product lines and promotions within the practice, so you can always offer customers the most relevant and current information.
  • Supporting the Store Manager to deliver the highest retailing standards.

Desired Skills/Attribute

  • Good communicator
  • Enjoys providing quality customer service
  • Able to learn new computer skills.
  • Ability to work under pressure in a busy environment.
  • Empathetic
  • Caring
  • Good listener
  • Patient
  • Empathetic

Desired qualifications

  • GCSE or equivalent English & Math grade 4 (C) or above

Prospects

  • Potential opportunity to go into a permanent based role once you have completed your apprenticeship.
  • To progress into a managerial role

Job Title:
Trainee Team Leader Apprentice


Apprenticeship:
Team Leading Level 3


Contract: 18mths fixed term

Location:
Brighton


Salary:
£16,000 - £20,0000 per annum (depending on experience)


Full Time: 5 days across (Monday - Saturday), 9am - 5:30pm, 37.5 hrs per week.

For more information about this Administrator role please contact Frankie Denahy at Next Step Apprenticeships

Job Types:
Full-time, Apprenticeship


Salary:
£16,000.00-£20,000.00 per year


Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Application question(s):

  • Do you aspire to be part of a management team, and potentially be a store manager, with training?
  • What personal qualities can you bring to this role?

Work Location:
In person

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