Business to Business Customer Advisor - Stroud, United Kingdom - JUICE RECRUITMENT
Description
Juice Recruitment are delighted to be supporting a leading green energy company in their search for Customer Service Advisors to join their dynamic and enthusiastic team If you are looking for your first office role this would be a perfect opportunity for youThe key responsibilities include:
- Engage in noncustomer facing teams to ensure customer requests are completed
- Ensuring business customers accounts are correct and all requests are completed accurately
- Effective customer resolutions
You will be corresponding with this companies' business clients from big to small businesses, therefore you will need to have:
- Excellent written and verbal communication skills across multiple channels such as telephony and online chat
- Excellent time management with ability to prioritize workloads
- Flexible and adaptable to changes in working patterns and duties
- Good level of numeracy
The benefits of working for a leading green energy company include:
- A healthcare plan with life assurance and generous pension contribution
- Volunteering days
- Hybrid working after training is completed
- Various company discounts
- Holiday of 25 days plus bank holidays
The hours are Monday to Friday working from 8:30am to 5pm with a 4pm finish on a Friday. You will be working 36 hours a week. Once training is completed there is option to go hybrid working with working 2 days from home.
Salary starting from £19,500
Salary:
£19,500.00 per year
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Stroud: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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