Head of Debt - Stroud, United Kingdom - Coyne & Associates

Coyne & Associates

Verified Company

Stroud, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are delighted to be working alongside Ecotricity to appoint a
Head of Debt to lead on all Debt management activities, working closely with business colleagues, key customer accounts, and external recovery agencies.

Headquartered in Stroud, Ecotricity offer a smart hybrid working policy.

Company
Founded in 1995, Ecotricity is an energy company with a difference. Dedicated to changing the way energy is made in the UK, Ecotricity kick-started the now global Green Electricity movement. It's mission was and remains to change the way electricity is made and used in Britain.

Operating a unique model of using its customers' energy bills to fund the building of new sources of Green Energy, its aiming to play a big role in the accelerated shift to 100% green energy on the grid.

Ecotricity is in the biggest year of construction in its history - creating around 30 megawatts of renewable energy with two solar parks and a battery storage project, alongside the green gasmill - all due to be completed this year.

That's a 30% increase in what the company has built over the last two decades.

Ecotricity don't just focus on energy though - they've helped Forest Green Rovers become the greenest football club in the world, and launched Britain's greenest mobile phone service, Ecotalk.

What will you do?
Reporting to the Direct of Debt, key accountabilities of the role are as follows:

Setting and implementing the strategy for the end-to-end debt collection/recovery journey.
Preparing and reviewing performance against Debt Burndown plans, working closely with Director of Debt on key targets/parameters.
Setting and agreeing KPI's/targets for Debt collection/recovery activities and managing performance against targets. Working closely with Debt Data Manager to establish regular reporting of actual performance v targets.
Leading regular cross functional Debt reviews, ensuring actions are captured and followed up.
Working closely alongside non Debt colleagues to ensure all key business processes impacting Debt (eg Billing/Work items) are not unduly blocking collection.
Lead the Debt function ensuring team size/structure and capability remains fit for purpose.
Ensure appropriate controls exist around new business & contract renewals.
Coordinate and lead Debt recovery discussions.
Ownership of all external relationships supporting the debt journey ensuring effective Return on Investment (ROI).
Work closely with inhouse colleagues to ensure Debt processes and procedures remain in line with legal/regulatory/compliance requirements.
Ensure key system changes & implementations impacting Debt are fit for purpose and work effectively.
Manage budgets for Debt including people costs and spend with external agencies.
Deputise for Director of Debt as/when required.

What you will bring
Experience of working in the Energy/Utilities sector would be advantageous but is not essential.

However as an experienced leader of Debt management functions in large complex organisations, you will have a proven track record of driving improvement in Debt recovery.

Likely CICM PQ or Qualified, you will have a strong focus on innovation, strategy and delivery and undoubtedly a "get it right first time" mindset.

You will also be highly organised, with an ability to plan, co-ordinate, influence and present to cross functional working groups at different levels.

Alongside a competitive basic salary, benefits include: Healthcare Plan, life assurance and generous pension contribution, 25 days holiday.

Job Types:
Full-time, Permanent

Salary:
From £50,000.00 per year

Benefits: