Head of Community - Nottingham, United Kingdom - Serif (Affinity Apps)

Serif (Affinity Apps)

Verified Company

Nottingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Hybrid Based role in Nottingham

The role

Main areas of responsibility

Manage the Community Team to support, engage and delight the Affinity Community
Lead the line on the community growth, engagement and retention strategy
Maximise the engagement of our community by using data to inform the content plans and campaigns.
Ensue that all creative content campaigns are measurable against our key results and able to achieve our objectives.
Collaborate with the other teams to contribute towards community communications such as AMA sessions.
Work with the creative, digital, customer service and product experts to ensure we have a consistent, data driven tone of voice across all channels and communications.

Requirements:

Proven experience at managing large communities, ideally centred around a digital product suite such as games or software
Experience of growing large online communities and running global and localised campaigns
Multilingual experience preferred
Creative industry experience would be a significant advantage
Excellent mentor and coach to people
Proactive selfstarter able to work under tight deadlines
Data driven and analytical approach to budgets, targeting and segmentation
Creative development of acquisition tactics
Excellent written and verbal communication skills
Collaborative and team orientated
Objective driven, focused, purposeful and deliberate
Technical skills in all leading analytics, advertising, data visualisation and reporting tools.