Customer Service Administrator - Birmingham, United Kingdom - Gleeson Recruitment Group
Description
Customer Service Administrator
Birmingham City Centre
Full Time 40 hours
8.30am - 5.30pm
Gleeson Recruitment Group are recruiting for our clients HQ in the heart of Birmingham City Centre and looking for a proactive and active orientated individual to work in their disputes team This could be also a great role for someone who has worked ina customer service environment and has an interest in finance too.
The Role
- Ensuring all disputes are actioned and processed
- Building strong stake holder relationships with customers and commercial team
- Support the team in reducing number of disputes
- General admin support
- Providing excellent customer service at all times
- Customer queries
- Experience working in a customer service role or in a similar role
- Self motivated
- Passionate about delivering fabulous customer service
- Experience working in a fast paced and busy environment
- Abitlity to meet strict deadlines
- Track record of achieving KPIs
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