Housing and Health Link Worker - London, United Kingdom - London Borough of Hounslow

Tom O´Connor

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Tom O´Connor

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Description

Salary
£37,443 - £40,833 per annum.


Package
Fixed-Term / Secondment - 12 Months, Full -Time, 36 hours per week.


Job category/type
Housing


Date posted
14/05/2024


Job reference
R0006480


About us at Hounslow


We'd love you to join us at the London Borough of Hounslow Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough.

With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs.

Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.


About our Commitment to Diversity and Inclusion


We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock.

All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix".

It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds.

We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.


We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.


Our Benefits

If you join us, you'll have access to a range of employee benefits. Read more about these here.

About The Role


This is an exciting opportunity to join our Homelessness, Independence and Preventative Service which adopts a preventative approach across the housing, health and social care agendas.

You will be a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough.


About The Team You'll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness.

The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.


  • If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers.
  • You will contribute to the effective delivery of the integrated preventative service across housing, health and social care, providing a proactive, accessible, efficient and effective front-line service; promote access to preventative services, working proactively to ensure services are accessed in a timely way.
  • You work proactively to prevent and resolve crisis and prevent the loss of accommodation while preventing the escalation of health care needs.
  • You work collaboratively to facilitate discharges from health care settings, enable access to lower level preventative services and prevent repeat and avoidable admissions to acute health care services.
  • You adopt a casework-based approach to complete detailed holistic assessments of housing, health and social care needs, providing practical interventions and support.
  • Maintain an ongoing knowledge and understanding of relevant legislation and the Council's statutory duties in relation to housing, health and care needs, ensuring advice given is accurate at all times and provide tailored solutions to meet identified needs.

About You


You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.


  • You have experience of multi-disciplinary working involving complex and diverse client groups and an understanding of complex legislative frameworks including homelessness, social care, mental health, immigration and welfare benefits.
  • You are a great communicator to engage effectively with a broad range of people to influence, negotiate and persuade and you quickly build trusting relationships with complex individuals to develop a comprehensive understanding of issues faced by vulnerable people.
  • You act with integrity, take personal responsibility and handle stress effectively while maintaining high levels of motivation and enthusiasm to achieve successful corporate preventative outcomes, using proactive and creative solutions.
  • You work independently, proactively and flexibly, being an expert problem solver demonstrating excellent analytical skills, to seek out and implement bespoke solutions to complex issues and make decision

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