Front of House Coordinator - West London, United Kingdom - Style Inc

Style Inc
Style Inc
Verified Company
West London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

JOB TITLE REPORTS TO FOCUS OF ROLE
Front of House Coordinator HR Manager

Delivering a high-quality front of house service to both clients and staff, whilst ensuring the smooth running of the office and facilities in a professional and approachable manner


DAY TO DAY RESPONSIBILITIES FRONT OF HOUSE

  • Answer, screen, and forward incoming calls
  • Meet and greet clients and visitors
  • Maintain the studio telephone list
  • Manage the studio wide diary
  • Issue a daily update of meetings, out of office, absence etc.
  • Monitor daily attendance and whilst applicable, ensure studio COVID procedures are adhered to
  • Distribute post and deliveries
  • Ensure the studio is tidy and presentable
  • Ensure that the meeting areas are prepared both before and after all meetings, liaising with cleaningcompany on areas that require special attention
  • Ensure that all refreshments are prepared and delivered to meetings in a manner that meets ourexpected level of client service
  • Liaise with couriers for parcels in and out of office
  • Ensure that additional cover is in place during busier times and absencesOFFICE AND FACILITIES
  • Responsible for ordering of stationery and maintaining sufficient stock of regularly required items
  • Responsible for ensuring that kitchen supplies / refreshments are stocked sufficiently
  • Responsible for logging office equipment and where appropriate the relevant loan procedures forexample mobile phones, iPads and cameras etc.
  • Coordinate storage facilities, arranging collection and delivery of goods as required
  • Coordinate and maintain the archiving system
  • Assist the HR Manager with any facilities management issues
  • Daily point of contact for facilities contracts with: Aspect, Hammer & Halo,Bayleaf Cleaning, and ADTAlarms
  • In liaison with the above providers and HR Manager, ensure that all issues are logged correctly andresolved swiftly and satisfactorily
  • Oversee studio cleaning and that FOH standards are maintained
  • Assist with managing seating arrangements, hot desking and office moves as required
  • Maintain studio equipment schedules, including the IT equipment inventory
  • Manage and maintain the studio contacts database
  • Maintain the studio expiries and renewals schedule
  • Maintain the office manual and Disaster Recovery Procedures in liaison with the HR Manager
  • Ad hoc duties as required

Salary:
£28,000.00-£35,000.00 per year


Ability to commute/relocate:

  • West London: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
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