Sales Admin - Birmingham, United Kingdom - RH Nuttall

Description

Here at
RH Nuttall, we have a new and exciting opportunity for a
Sales Admin & Despatch to join our team on a
full-time, permanent basis.

In return, you will receive a competitive salary of
£22,000 - £24,000 per annum.

RH Nuttall, is a specialist manufacturer and supplier of a wide range of non-metallic washers, gaskets, strips, sheeting, seals, insulation and other bespoke components. RH Nuttall have been supplying local, UK and global businesses with a range of quality stamped components. We're proud to be a family-run business, operating in the heart of Birmingham since 1860.


Working hours: 40 hours per week; Monday - Friday 8:30am-5pm

The
Sales Admin & Despatch role will be predominantly sales admin based, with 1-2 days per week based on reception in the despatch role.

Key responsibilities as a Sales Admin & Despatch:


Sales Admin:

• Printing all customer purchase orders (sales orders) off internal computer systems, locating relevant paperwork (i.e., quotes, customer price cards) ready to process
• Contract reviewing i.e., comparing purchase orders to quotes (where applicable) and price cards, then either progressing or rectifying queries
• Performing sales order processing (i.e., processing customer purchase orders by transferring all data on to internal job cards and internal computer systems)
• Coordinate with other team members to optimise sales effort and ensure purchase orders are processed on time
• Maintaining working relationships with existing customers, ensuring exceptional service and identification of potential new sales opportunities
• Identifying opportunities for improvement, either from internal efficiencies, customer requirements etc.
• Incoming call handling
• Providing advice and guidance to service staff and utilise knowledge and expertise from external partners, organisations, and stakeholders to enhance the Service's interaction with the local community

Despatch:

• Production of delivery notes and all relevant paperwork using Sage for all goods despatched each day
• Booking couriers for collection and delivery of packages and pallets to customers
• Using process relevant to each different courier and ensure relevant paperwork is produced
• Ensuring correct weights and dimensions are communicated and evident on paperwork
• Ensuring all documentation and information are provided for overseas deliveries
• Using label machine to generate all labelling for orders to be despatched
• Processing and filing of completed production cards
• Chasing deliveries when late or lost following customer complaints
• Providing carriage costs to the Sales team where applicable

Skills and experience required as our Sales Admin & Despatch:

• Ideally 1 years' experience in office environment and working in despatch, but not necessary
• Proficient in use of Microsoft BASIC software packages: Excel, Word, Outlook
• Ideally, GCSE in Maths and English or equivalent qualifications, but not necessary
• Very well organised
• Good people and collaboration skills
• Good communication skills (written and verbal)
• A real eye for detail
• Selfconfidence and an eagerness to learn

If you feel you have the skills and experience to become our
Sales Admin & Despatch, then please click "
apply" now - We'd love to hear from you