Private Hire Itinerary Planner - Edinburgh, United Kingdom - Timberbush Tours

Timberbush Tours

Verified Company

Edinburgh, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Overview
Established over 25 Years ago, Edinburgh based Timberbush Tours is a family-owned tour operator.

Operating a fleet of modern Executive coaches ranging in size from 10-53 seats and high specification Mercedes cars under both our two brands, Timberbush Tours and Balmoral Executive Travel.

Your role will be to prepare and book customised itineraries for customers requesting bespoke tours and corporate hires.

Duties

Working closely with the Operations Team to ensure all Private Hire requirements are met
Working closely with team members and marketing to continuously develop and promote customer experiences
Continuous focus on quality of service, and value add opportunities to differentiate from competitors
Delivering exceptional customer service
Inviting feedback and follow up where required to improve service delivery
Taking inbound enquiries and converting them into bookings
Making outbound calls to agents, accommodation providers, tourist attractions and prospective customers
Meeting agreed growth targets
Answer phone enquiries

Personal Profile

Love of travel
Exceptional communication and customer service skills
Exceptional attention to detail
Outgoing and friendly
Must be selfmotivated, proactive and able to work autonomously
Great interpersonal skills, able to work as part of a team
Live local or able to commute

Job Skills

Excellent computer skills
Exceptional attention to detail
A comprehensive knowledge of tours and services operated by the company
In depth geographical knowledge of Scotland, tourism and attractions

Working Hours & Days
Tues - Sat, 9am - 5:30 pm

Job Types:
Full-time, Permanent

Salary:
£25,000

Job Types:
Full-time, Permanent

Pay:
From £25,000.00 per year

Schedule: