Desk-top Casualty/liability Claims Handler - West Midlands, United Kingdom - Adjusting Appointments Limited
Description
Desk-Top Casualty/Liability Claims Handler - West Midlands - up to £35k per annum plus an excellent benefits package - Hybrid role - 35 hours per week Monday to Friday
A renowned National Loss Adjusting Organisation are now seeking an experienced Liability Claims Handler to join their specialist Casualty Liability Team at their West Midlands base, where you will work from the Birmingham office once a week or once every2 weeks depending on location offering flexibility.
Key responsibilities:
- Handle predominantly EL & PL claims through to settlement
- Liaise with the Insurer, Policyholder and Broker
- Investigate allocated claims, looking at evidence and liaising with all relevant parties and determining liability
- Where appropriate refer to a field adjuster for site investigation to establish how the loss occurred
- Gather all necessary evidence and relevant documentation including repair estimates, invoices etc.
- Determine appropriate action for resolution
- Negotiate settlement where appropriate
- Keep up to date with any technical changes within the industry and to your role which may involve participating in training programmes within the company
About you:
- High level of Liability Claims handling experience specifically EL & PL including Property Damage
- Experience of handling CAR claims ideally
- Excellent communication skills both verbal and written
- Good planning and organisational skills
- Solid IT skills and be able to use multiple inhouse systems
- Insurance Industry Qualifications or working towards
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