Commercial Services Assistant - Bicester, United Kingdom - Utopia Distribution Services
3 weeks ago
Description
Utopia Distribution Services is a key distributor in the exciting world of film and music.We currently distribute physical media for a number of well-known studios and labels, from our brand-new distribution centre based in Bicester (OX26 6GG).
Commercial Assistant
Reporting to Commercial/Client Services Manager
Full time 35 hours per week Monday - Friday
Key purpose of the role:
- Arranging collections for returns parcels
- Raising returns authorisations in the system for customers
- Telephone communication with carriers to resolve queries
- Booking export shipment collections with carriers
- Supporting any one of our specific clients with Customer Service activity
- Supporting any other activities as required in the Customer Service team
Key skills:
- Willingness to learn (full training provided)
- Able to clearly communicate with internal and external customers & clients.
- Ability to work as part of a team, and selfmotivated.
- Familiarity with Excel & Word, an advantage along with a willingness to learn systems.
- Experience in any commercial, sales, or customer focused business would be beneficial.
Job Type:
Full-time, Permanent: Monday-Friday (35 hours).
Benefits:
- Potential for flexible home working once probation complete.
- Company pension & Sick Pay
- Life insurance
- Onsite parking
Job Types:
Full-time, Fixed term contract
Contract length: 10 months
Salary:
£24,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- Life insurance
- Onsite parking
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location:
Hybrid remote in Oxfordshire, OX26 6GG
Application deadline: 17/11/2023
Reference ID:
OX-Com-Ast1(MAT)
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