Telesales Manager - Berkshire, United Kingdom - Cactus Search

Cactus Search

Verified Company

Berkshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

About the role:

Lead sales teams to meet and exceed business sales objectives, sales targets corporate goals including.
Frequent coaching sessions with sales team members, identifying Key strengths and areas for improvement with a view to driving consistent lead conversion growth.
Continually review and monitor work performance of all Sales Agent's against agreed KPI's, ensuring that calls are handled professionally.
Implement reward & recognition programs and share best practices across teams and build spirit of teamwork and a work environment that promotes high levels of engagement amongst team members.
Provide strong strategic direction for your teams to ensure you meet your team objectives.
Induct all new members of staff effectively, delivering key training and embedding new recruits into the clients culture
Maintain regular communications and feedback, ensuring accurate and timely communication of any campaign issues to Operations Manager.

Who are we looking for?:

Evidence of effective interpersonal, coaching and leadership/supervisory skills.
Previous Sales Managerial experience is essential.
Previous experience working in a call centre environment is essential.
Excellent verbal and written communication skills.
Good numeric and verbal reasoning skills.
Effective problemsolving skills.
Experience in a B2C Sales Environment
Experience in a Regulated environment would be advantageous
Performance management skills and experience.