IT Service Delivery Manager - Birmingham, United Kingdom - Totum

Totum
Totum
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

IT Services Manager

Birmingham

Hybrid working = 50% in office/home over 2 weeks

£70-80,000 per annum
Our client is recruiting a new IT Services Manager to work in their Birmingham office on a hybrid basis.


The role will be managing a team of 10, via 3 direct reports and be responsible for the ongoing service delivery and improvements to the firm's IT support function.


This is an exciting opportunity where the manager is able to suggest and implement new ways of working and make a positive impact.


Ideally, the manager will have worked in a similar professional services or partnership environment, and have experience as a Service Desk Manager or Service Delivery Manager.


Key experience:

  • Technical knowledge of Microsoft and cloud technologies including: M365, AD, Intune
  • Experience working in a VDI Environment
  • Experience providing IT Support using ITIL based guidelines
  • Incident/Problem and Change Management)
  • Act as an escalation point of technical issues
More jobs from Totum
See all jobs of Totum