Vineyard Tour - Cholderton, United Kingdom - Bluestone Vineyards

Description

Bluestone is a boutique vineyard on the McConnell family farm in Wiltshire, established and run by brothers, Toby and Nat, specialising in traditional method English Sparkling Wine.

The Tasting Room at Bluestone first opened in 2021 where we hosted ad hoc tours, tastings and lunches.

Thanks to their popularity, we expanded on this in 2022 and 2023 with tours running every weekend from April - October, and additional offerings such as private events, picnics and a drink-in space.

Going into our 2024 season, we are looking to continue to build this success and we are looking for brilliant new vineyard tour and tasting guides to join our team.

Providing the best experience for our guests is our priority, which we are very proud to have reflected in our Google and Tripadvisor reviews.

An introduction to the role:

This role would suit somebody who is looking for a weekend job or additional work over the weekend. A keen interest in wine, specifically English wine is essential.


Responsibilities:

• Confidently deliver our guided vineyard tour and wine tasting, providing informative and engaging commentary
• Answer questions accurately and provide assistance to tour participants as needed
• Be a brand ambassador for Bluestone. Provide excellent customer service to enhance the overall tour experience
• Maintain a professional and friendly demeanour while interacting with our guests
• Responsible for driving posttour wine sales to tour guests as well as actively identifying opportunities to increase revenue
• Adhere to established tour schedules and itineraries
• Ensure the safety and wellbeing of our guests throughout the duration of the tour
• Conduct pretour preparations, assist with the set up and clear down
• Maintain cleanliness and tidiness of the Tasting Room and other Bluestone areas
• Prepare and serve drinks. Assist with post tour lunch service
• Administration: sales reports, checkingin guests, use our stock and sales system

Experience:

• A genuine interest in wine, specifically English Wine is essential
• Previous experience in a customer facing or sales role is preferred
• Strong communication skills, with the ability to effectively convey information to diverse groups of people
• Excellent public speaking skills, with the ability to engage and captivate an audience
• Ability to handle unexpected situations or changes in itinerary with professionalism and adaptability

Qualifications:

• WSET certification or similar (preferred)

Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. Additional duties may be assigned as needed.


Role Title:
Tour Guide


Number of Roles Open: 1-2


Department:
Sales


Tenure:
Part time/ hourly, seasonal, weekends


Reporting to:
Sales Manager


Start Date:
March


Salary:
Competitive + bonus

Application deadline: 01/03/2024


Job Types:
Part-time, Temporary contract

Contract length: 6 months


Salary:
From £11.44 per hour


Expected hours:
No less than 4 per week


Benefits:

• Company events
• Onsite parking

Supplemental pay types:

• Bonus scheme

Ability to Commute:

• Cholderton, SP4 0EW (required)

Work Location:
In person

Application deadline: 01/03/2024