Store Manager - Telford - Foot Locker

    Foot Locker
    Foot Locker Telford

    2 days ago

    Description

    OverviewYou're a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.

    Qualifications

    Demonstrated leadership ability with at least 5 years of experience in a customer-facing sales setting

    At least 5 years retail store management experience

    Confident and comfortable engaging customers to deliver an elevated experience

    Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products

    Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment

    Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis

    High level of ethics, values, integrity, and trust

    Flexible availability - including nights, weekends, and holidays

    Responsibilities

    Coaching and motivating your team to inspire top performance and an exceptional customer experience

    Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations

    Execute plans to drive key performance indicators to maximize profitability

    Enhance brand loyalty by empowering team to create a natural and personable experience for customers

    Act as a partner between customers, sales associates, store leadership and corporate business partners

    Maintains a high level of customer focus and leads by example with clear and engaging communication

    Ensures visual directives and standards are maintained

    Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

    Benefits

    28 days holiday - plus an extra day per year for the first 5 years

    Associate discount of between %

    Employee Assistance Program - Retail Trust

    WellHub App: Employee wellbeing, discounted gym rates, health apps

    Company Sick Pay scheme

    Head Office Internships

    Striper Ambassador Programme

    Development Opportunities

    AddressThe Telford CentreCityTelford (Birmingham)State/ProvinceUKPostal CodeTF3--4BL

    #J-18808-Ljbffr

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