Customer Service Advisor - Birmingham, United Kingdom - Pybus Recruitment
Description
Job:
Customer Service Advisor - Administrator - Customer Facing (Automotive Bodyshop)
Location:
Aston, Birmingham
Salary:
Up to £26,000 + bonus
Our client is an award-winning company with over 30 years of knowledge and expertise within the vehicle body repair sector.
This role would ideally suit someone that has worked in an environment, using Microsoft office products, have confident telephone manner, dealt with
customers face to face, worked in a Workshop or Automotive industry, and hold a full driving license.
About the Job
The purpose of the Administrator Customer Service Advisor role is:
- Meeting and greeting customers
- General administration
- Booking customers in and arranging their vehicle collections and returns
- Liaising with our drivers and managing the transport diary
- Answering and making phone calls.
- Updating insurance companies.
- Updating computer systems/portals.
- Moving vehicles on the forecourt.
- Creating job packs and associated admin.
Benefits:
- Competitive salary plus performance related bonus.
- 29 days holiday including Bank Holidays.
- Pension contributions.
- Health cash plan.
- Ongoing training provided.
- Opportunities for career progression due to ongoing business growth.
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