Clerical Support Officer - Ormskirk, United Kingdom - Southport and Ormskirk Hospital NHS Trust

Southport and Ormskirk Hospital NHS Trust

Verified Company

Ormskirk, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder will provide reception/ administrative services to the Staff Health and Wellbeing Centre.

The role requires good communication and interpersonal skills.

The post holder will have some responsibility for the day to day running of the reception desk ensuring the highest standard of customer service and communication is maintained.

Whilst providing an efficient customer service function to the patient, and visitors to the Centre, the post holder will ensure the telephone is answered and queries dealt with efficiently, record patient information, make appointments and escalate issues as necessary.

The post holder will be responsible for carrying out a number of clerical tasks such as the accurate input of data into the patient database system, spreadsheets and word documents.

This will include dealing with confidential information such as setting up and maintaining medical records, HR related reports and laboratory results

To act as Receptionist, Administrator to the Staff Health and Wellbeing Centre.

Assist in the booking of outpatient clinics (pre employment, management referral) and ensure relevant information is input on COHORT and internal spreadsheets.