Operations and Business Manager - Lingfield, United Kingdom - Horticruitment UK Ltd

Horticruitment UK Ltd

Verified Company

Lingfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is a regional contractor providing a high-quality service to registered social landlords and local authorities.

There are three divisions within the group:
grounds maintenance and cleaning services and minor construction work.

Accountable for the operational management of the company, ensuring that each division is providing an efficient, timely and costeffective service to all clients.
Managing the daytoday work and development of Contracts Managers, Supervisors and Admin.
Accountable for work plans and schedules produced by contract managers and ensure they are in adherence to contractual agreements, and are implemented in a manner which optimises the use of resources and cost effectiveness
Accountable for estimates for additional works and participate in evaluation of works and pricing of tenders
Promoting positive relationships with clients, subcontractors and other parties to maximise generation of additional works and contract renewals
Attending regular accountability sessions with the Directors so that the short, medium

- and long-term strategy goals are achieved.

Managing performance in adherence to HR policies and procedures
Reporting on performance to the Directors on a monthly and quarterly basis.
Ensure compliance with Health and Safety policies and procedures at all times
Accountable for financial performance including budgeting and profitability at contract and departmental level

Key Results areas:

Service Delivery

Accountable for developing and managing client relationships, with the expectation that this will be measured through customer surveys, achievement of additional works and successful retendering.
Overseeing all cleaning, GM and building contracts to ensure that work is completed in line with work specifications and KPI's.

Team Management

Managing the team to ensure that objectives are met
Accountable for workforce and resource planning, presenting a business case to the Directors if additional personnel or equipment is required

Business Development

Identifying new opportunities on existing contracts, agreeing the additional costs in collaboration with the Directors
Assist the Directors in the preparation of tenders
Working as part of the management team to contribute to the direction of growth for the business
Continually review and identify additional opportunities from the existing contract base.

Financial Management

To manage the commercial requirements within each division and prepare and manage allocated budgets for operational purposes.
Advising the Finance Manager of any amends or omits on contracts that have a financial impact for invoicing purposes
Maximise profitability, ensure value for money and identify efficiency saving both for the company and its clients

Management

Uphold and manage expected standards of behaviour and attitude in line with Company HR policies and procedures, particularly the Staff Code of Conduct, Promoting Dignity at Work and the Disciplinary Policy and Procedure.
Lead regular management meetings and contribute to the overall direction and management of the business

Personal Development

To participate in staff development, training and performance appraisals to ensure continuous development

Health & Safety

Responsible for promoting, maintaining and developing an awareness and compliance of health and safety in accordance with best practice and legal requirement