Service Co-ordinator - Glasgow, United Kingdom - Scottish Association for Mental Health

Scottish Association for Mental Health

Verified Company

Glasgow, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Around since 1923, SAMH is Scotland's national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years.

Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.

These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change.

SAMH is dedicated to mental health and wellbeing for all:

with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

For Scotland's Mental Health

Post:
Service Coordinator

Ref:
REC1254

Service:
Time for You

Hours: 20 hrs per week

Salary:
£23,442 - £26,096 per annum (pro rata) (Salary point 21-25)

Contract Initially Fixed Term till end March possibility of extension in line with funding (secondment if internal)

What is 'Time for You'?

Time for You brings SAMH, Glasgow Caledonian University (GCU) and Qwell (Kooth) together to provide different options of accessible psychological wellbeing and mental health support.

Time for You is for anyone aged 16 and over, living in Scotland and experiencing mild to moderate mental health concerns and offers three types of support:

Qwell: Offering access to a moderated community forum, self-help tools, resources and professional support.

-
Wellbeing Coaching: Working with a SAMH Wellbeing Practitioner using evidence-based coaching to increase awareness and develop tools, skills and strategies to achieve personal goals with a client's mental wellbeing.
-
Talking Therapy: Working with a Trainee Psychologist (Glasgow Caledonian University, PHD Programme) using a therapeutic approach to target mental health concerns, whilst exploring tools for managing mental health and providing counselling for clients.

About the Role

As the service coordinator for Time for You, you will support the Service Manager by managing referrals to the service, completing initial client assessments and coordinating allocations to the appropriate type of support.

You will support the service by delivering effective and efficient resource planning and robust administrative processes that supports clients to 'ask once, get help fast'.

The service coordinator role is a client facing role and it is anticipated that a high proportion of time will be spent on managing incoming referrals to the service.

This currently includes managing and responding to referrals and enquiries received to the Time for You inbox, and includes conducting initial assessment meetings with clients to establish eligibility for the service, identify the most appropriate type of support for the client and escalate any safeguarding concerns.

The post holder will also be responsible for coordinating the allocations of referrals after assessment meetings have been conducted which will require building strong relationships with the wellbeing practitioners, trainee psychologists and their placement coordinators.

This is an exciting opportunity to make a difference to peoples' lives and support them to access the right support for them.

You will be able to demonstrate good communication skills and a mature attitude together with adaptability and enthusiasm.
Knowledge and experience in supporting people with mental health problems is essential.

The role will be predominantly home-based, with assessments being delivered remotely via calls or on video call, however some travel and face to face work may be required.

What we will provide for you
You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;

Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.
Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
30 days annual leave rising to 33 after 5 years' service (pro rata)
4 public holidays (pro rata)
2 paid wellbeing days off per year to use on what matters to you (pro rata)
Team wellbeing budgets
Workplace pension scheme
Life Assurance policy
Employee Assistance Programme

Interviews will take place via Microsoft Teams week beginning 28th August 2023.
Applications are welcome from people who have experienced mental health difficulties.

View our SAMH Privacy Notice

Job Types:
Part-time, Fixed term contract

Contract length: 6 months

Part-time hours: 20 per week

Salary:
£23,442.00-£26,096.00 per year

Benefits: