Infrastructure Engineer - Lichfield, United Kingdom - Voyage Care
Description
Job title IT Infrastructure and Services Engineer
Reports to:
IT Infrastructure and Services - System Administrator Team Lead
Location:
Hybrid (Mostly remote)
PURPOSE OF THE JOB:
Voyage Care's IT Services department is currently undertaking a broad, far-reaching, and exciting change programme in its delivery of IT operations to the business, it's staff and the people we support.
We are seeking a senior IT Systems Administrator who will operate as a member of the final escalation team comprised of SysAdmins, Network Engineers, and IT Security specialists.
You will provide in-depth technical development and systems maintenance as wellas the ability to troubleshoot complex technical issues.You will also often be in direct contact with non-technical staff, so you will need to be a confident communicator.
KEY RESULT AREAS:
- IT systems technical engineering support for the business's servers, services, and virtual infrastructure, onpremises, and cloud.
- Provide root cause analysis of technical issues and implement appropriate resolutions.
- Participate in the development and maintenance of the business's disaster and recovery processes.
- You may be required from time to time to visit any of the company's locations to install or maintain IT equipment.
- Create and maintain documentation of IT processes, services, and operation.
- Keep accurate records of company equipment, software, and installations
- Any other duties consummate with the post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments.
Skill or Abilities
Required
- Extensive experience of Active Directory and supporting systems, including user and machine management, Group Polices, DNS and DHCP, etc.
- Working experience of operating in Microsoft Azure (Azure AD, VMs, Storage, VNets, Backup, Enterprise App registration and configuration etc)
- Microsoft 365 administration in all aspects of services offered within the product (Exchange Online, SharePoint Online, OneDrive, Teams etc).
- Microsoft Distributed File System (DFS) management and maintenance
- Microsoft Remote Desktop Services
- Working experience with SQL systems, stand alone, clusters, onpremises and in Azure
- Server virtualisation using Hyper-V and VMware
- Configuring and troubleshooting Windows Certificate Services
- Configuring Azure Conditional Access
- Excellent understanding and capability to deploy Microsoft 365 Compliance, Governance and Protection features.
- Install, configure, and maintain Windows Server
- Demonstratable knowledge and experience of scripting technologies to interact with onpremises and cloud services (including PowerShell).
- Experience in the operation of backup and recovery functions using Azure Backup and Veeam
- Microsoft Clustering. implementation and management.
- The ability to work and deliver under pressure with tight deadlines
- Strong teamworking ethos & desire to share knowledge and best practices
- Good communication skills
- Driving License
Desired
- MS Direct Access \ Always On VPN.
- Configure Network Load Balancers
- Good understanding of network technologies including subnetting, Vlans, ACLs, etc. with the ability to diagnose and troubleshoot connections
In return you will receive a competitive salary, 25 days annual leave + bank holidays and your birthday off, life assurance, pension contribution and Voyage Care's reward scheme.
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