Workplace Coach - Leighton Buzzard, United Kingdom - Royal Mail Group

Royal Mail Group

Verified Company

Leighton Buzzard, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The role of the Workplace Coach is to provide individual levels of training and support to new entrants, apprentices, casual or agency staff and existing operational employees.

To continue with our success, we need dedicated colleagues that are passionate about delivering high standards of customer service, enjoy supporting colleagues to improve and learn new skills and are keen to support managers to introduce changes through coaching and development.

As a Workplace Coach you will be responsible for providing support to ensure the approach and required training standards are maintained.

Leading by example you will ensure correct procedures are adhered to and appropriate coaching is provided to address shortfalls.

Hours of work:
Hours will be as your current contract

Salary:
Coaching allowance of £ 41.49 per week (pro rata)
To succeed, you need an in-depth knowledge of your operational unit. You will have good communication and interpersonal skills with a positive attitude to developing and supporting people.

You will need the ability to organise and create an environment where coaching can take place and have the flexibility to alter the pace of learning.

Good listening and questioning skills are required and the ability to provide learners with constructive feedback to plan their learning.

Full Training will be provided and in return we offer the above allowance.

Applications cannot be considered from employees currently performing a deputy manager role.

Selection process

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment.

We are firmly committed to inclusion and passionate about our people representing the communities we serve.