Service Advisor - Watford, United Kingdom - Additional Resources Ltd

Tom O´Connor

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Tom O´Connor

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Description

Service Advisor

Location:
Watford, Hemel Hempstead, (HP2 / WD18)


Salary:
from £23000 Plus Bonus OTE £35000

You will be working with a privately-owned motor company operating from Watford and Hemel Hempstead representing multiple vehicle manufacturers. As a
Service Advisor you will provide a great customer experience in all aspects of the role.


Responsibilities:


  • Meet and greet customers, connect them to right department.
  • Booking of vehicles either in for servicing or repairs, recalls or valuations.
  • Create necessary paperwork, arrange estimates, communicate with internal and external departments.
  • Assist customers at every stage of their vehicle ownership.
  • Deliver an outstanding customer experience at every stage of the process.
  • Sells both new and used cars.
  • Offers servicing, MOT and related products and services
  • Receive any trainings relevant to job role.

Experience and Attributes:


  • Customer service experience minimum 1 year
  • Motor Industry or dealership experience preferred.
  • Driving licence with no more than 3 points
  • Excellent communication and people skills
  • Flexible to work weekends.

What's on Offer:


  • Competitive Salary
  • Highly achievable Bonus scheme
  • Fully supported training and development
  • Working with multiple brands enhancing knowledge and experience
**_Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003._

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