Service Advisor - Watford, United Kingdom - Additional Resources Ltd
Description
Service Advisor
Location:
Watford, Hemel Hempstead, (HP2 / WD18)
Salary:
from £23000 Plus Bonus OTE £35000
You will be working with a privately-owned motor company operating from Watford and Hemel Hempstead representing multiple vehicle manufacturers. As a
Service Advisor you will provide a great customer experience in all aspects of the role.
Responsibilities:
- Meet and greet customers, connect them to right department.
- Booking of vehicles either in for servicing or repairs, recalls or valuations.
- Create necessary paperwork, arrange estimates, communicate with internal and external departments.
- Assist customers at every stage of their vehicle ownership.
- Deliver an outstanding customer experience at every stage of the process.
- Sells both new and used cars.
- Offers servicing, MOT and related products and services
- Receive any trainings relevant to job role.
Experience and Attributes:
- Customer service experience minimum 1 year
- Motor Industry or dealership experience preferred.
- Driving licence with no more than 3 points
- Excellent communication and people skills
- Flexible to work weekends.
What's on Offer:
- Competitive Salary
- Highly achievable Bonus scheme
- Fully supported training and development
- Working with multiple brands enhancing knowledge and experience
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