Programme Administrator - Leicester, United Kingdom - University of Leicester

University of Leicester

Verified Company

Leicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the role:

In this role you will deal with and resolving queries of varying complexity from students, academic staff and external clients.

You will provide an excellent service, using your judgement to resolve queries quickly and effectively.

You will monitor students' progress through to graduation, ensuring students receive feedback and marks for assessed work within the timescales set by the University.

About you:

With relevant work experience as an administrator in a busy environment, you will be able to show your ability and willingness to review and improve processes, ensuring work in completed to standard and within relevant timescales.

As a self-starter with excellent customer service skills, you will have the ability to develop creative approaches to problem solving with the appreciation of longer-term implications.

Additional information:

We anticipate that interviews will take place in the week commencing 20 March 2023.

The University of Leicester has been changing the world, and changing people's lives, for 100 years.

When you join us, you'll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do.

That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.

We're committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond.

We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

Vacancy terms:
Full time, permanent