Temporary Medical Receptionist - Runcorn, United Kingdom - Grove House Practice

Grove House Practice

Verified Company

Runcorn, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking to hire a medical receptionist with excellent organisational and administrative skills. Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills.

Shifts will be on a rota basis, working between the practice opening hours of 7.00am-6.30pm, usually 5 hours a day.

Duties
Receptionist and admin work could include some or all of the following:

Communicate with patients, clinicians and external organisations both face-to-face and via the telephone.
Make appointment bookings and respond to a variety of enquires
Process prescriptions
Open and sort post and take deliveries
Scan/copy or file documents/patient notes
Receive payments from patients
Act as a central point of communication, taking messages and carrying out actions as required
Offer general support to clinicians/patients, as required

Skills/Personal Qualities
- communication skills - able to listen effectively and express oneself in a clear and articulate manner
- information collection and management - able to collect, organise and monitor data efficiently
- planning and organising - able to multi-task, prioritise and schedule tasks and activities
- attention to detail - able to produce accurate and high-quality work through concern for all areas involved
- customer service skills - able to develop good customer relationships with a focus on achieving customer satisfaction
- adaptability - able to adjust approach to meet changing demands and situations including dealing with diverse people
- confidentiality - able to maintain confidentiality and adhere to ethical standards

Training with be given on the job by existing staff and Managers, particularly in the use of internal computer systems and current Reception processes and protocols.

Job Types:
Part-time, Temporary contract

Contract length: 4 months

Expected hours: 25 per week

Schedule: