Site Administrator - London Colney, United Kingdom - Bell Educational Services

Bell Educational Services

Verified Company

London Colney, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bell is recruiting a part-time Site Administrator to join our Bell St Albans site.

Bell St Albans is a 225-bed site offering full board accommodation for young people from around the world who come for 2-4 week stays to learn English and experience life in the UK.

In addition to running its own programmes, Bell leases out space to groupsin weeks when it is not running courses or has low numbers of bookings.

The Site Administrator will manage booking requests for non-Bell groups and assist them when they are on site, as well as assisting with some coordination of Bell's own courses.

The Site Administrator will work 22.5 hours per week and the role will involve some weekend work, especially when groups arrive and depart.

The post would suit someone who lives locally, or within 30 minutes of the site.

Responsibilities will include:

Maintain an uptodate booking grid
Request payments and liaise with the finance team to check payments have been received
Welcome arrivals and show them around the site, completing a condition report
Carry out departure checks and submit a condition report
Liaise with maintenance staff regarding any issues with the building
Liaise with catering team regarding dietary requirements, menus and other requests for all groups on site
Arrange weekly linen changes and room turnarounds
Arrange for all laundry to be collected for washing and redistributed once returned
Help ensure all groups on site (Bell and nonBell) are satisfied with the condition and functioning of facilities
Maintain positive customer relations with all site users

Essential:

Experience working in a customer service and administrative role
Excellent customer service skills
Excellent written and verbal communication skills
Ability to manage and prioritise workload effectively
Organised and efficient
Calm and positive approach
Ability to forge good working relationships

Desirable:

Working with young adults from overseas
Experience of working in a safeguarding environment
Working in a role managing accommodation for students or within in the tourism industry

At Bell, we believe that English is more than a language. It's a stepping stone that will help you achieve your dreams.

For over 60 years, we have provided unforgettable learning experiences to students and teachers from around the world, transforming thelives of over one million.

Through our teaching approach we encourage students to aim high, exceed their learning goals and become confident users of the English language.

Frank Bell opened his first language school in Cambridge in 1955, which still operates today.

Since then, Bell has grown from one prestigious English language school in Cambridge to an internationally recognised, high-quality education business which unlocksthe world for its students through learning English and learning in English.

Today, Bell offers English language courses to juniors and adults, prepares students for university in the UK and trains the world's ELT teachers.

Employee Benefits:

Annual leave 25 days per year (pro rata) plus 8 public holidays. Increasing with long service.
Employee assistance plan
Salary sacrifice pension scheme
Enhanced sick pay
Life assurance scheme
Buy/Sell annual leave scheme
Cycle to Work scheme
Techscheme
One day paid leave per annum to volunteer for a charity of your choice
Dental plan
Free onsite car parking
Subsidised canteen