Delivery Lead - Bristol, United Kingdom - BT

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Delivery Lead

Job Req ID:15003
Posting Date:10-May-2023
Function:Strategy, Transformation & Business Intelligence
Location:Assembly, Bristol, United Kingdom
Salary:Competitive with great benefits
Location: London, Birmingham or Bristol

_Flexible hours, flexi-time considered_

About EE

Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us.
We're therefore open to considering flexible working, things like parttime hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
Why this job matters

This is a key role within Transformation that is accountable for end to end delivery of a significant and strategically important initiatives providing a consistent approach, improved transparency and clear accountability for outcomes whilst championing continuous improvement to our improve speed to market, quality and predictability of our delivery.

Across the portfolio we are adopting more and more agile ways of working and many initiatives will require integration of deliveries from agile teams and waterfall development as well as business change and channel readiness.

Our goal is to transform our organisation for good with every pound we spend on delivering initiatives, to help EE Consumer become the most personal, customer-focused brand in the UK.

What you'll be doing

Own the end to end delivery ensuring focus on the desired Business Outcomes
Building high performing, selforganising and empowered teams
Transforming our business by effectively landing changes in policies, people and processes through all initiatives
Understanding our business and our customers so you can 'join the dots' and spot/exploit opportunities to get better value from the money we spend on delivering change
End to end ownership of a single or multiple deliveries, either standalone or as part of a wider programme or portfolio
Financial/budget management & control. Liaising with internal teams and external suppliers
Lead communication with stakeholders and work to drive strong, open and sustained communication channels both within function and across the wider stakeholder community
Ensuring decisions are made to protect/ enhance the Customer Experience, putting the customer at the heart of everything we do
Work with stakeholders to proactively resolve conflict through problemsolving, negotiation, open communication and direct influencing
Develop and maintain knowledge of the products and services in wider portfolios as well as the future needs and opportunities of the technology which underpins products and services
Create and sustain a proven network across the business to enable efficient and effective delivery and ensure credibility and ownership of decisions
Setup and manage governance, scope, risk and issues, compliance, resource planning, budget management and reporting for your deliveries
Liaise with wider delivery community across BT Group to secure alignment on interdependencies and ensure these are tracked and managed across projects
Focus on the Business Change to ensure all change lands excellently within the Channels
Delivery of business outcomes in line with the Business Case, ensuring where there is deviation the impact on the Business Benefit levers is identified and understood
Conduct Retrospectives and Post Implementation Reviews to capture lessons learned from previous deliveries
Experimenting with tools and techniques as agreed with your Outcome Lead, and sharing your learnings with the delivery community.

The skills and experience you'll have under your belt
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Planning & Organising - having clear and regularly updated project plans and RAID logs are key to ensuring all supplier individuals and organisation are aligned to delivering projects
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Inclusive facilitation - Integrating the team and facilitate collaboration and workflow amongst team members
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Coaching - Encouraging individual team members to recognise their own strengths and development areas, engaging them in the areas that they may need to develop and gaining commitment from them to improve
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Test, try and learn - Ability to operate effectively in new environments, proactively tries out new approaches and skills
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Working Collaboratively - builds strong and sustainable relationships cross-functionally to enable alignment of work. Building a trusting and safe environment