Service Controller - Lisburn, United Kingdom - Briggs Equipment

Briggs Equipment

Verified Company

Lisburn, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Opportunity:
Service Controller

Contract:
Permanent

Location:
Lisburn

Hours:
Monday - Friday 40 hours per week. Hybrid working available.

Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.

We have a
new opportunity for a
Service Controller/
Planner to join our Service team supporting our team in Dublin.

If you don't feel like you meet all the role criteria outlined below, please don't let that discourage you from applying.

In this role you will be:

Providing a high level of customer service through efficient control of our Workshop/ Field Engineers carrying out repairs and maintenance on equipment.
Prioritising work requirements for Engineers and allocating work while maximising efficiency and minimising cost.
Raising estimates for work required in the field from information provided by Engineers.
Supporting with the deployment of Engineers, raising estimates, and supporting with invoicing.
Ensuring machines are serviced before going out on hire.
Liaising with customers keeping them updated on progress of work.
Providing administrative support related to service paperwork as required.
Working collaboratively with team members within the service team and other departments.

What will help you to excel in this role:

Strong planning and organisational skills within a busy environment
Good communications skills
Previous experience within a busy service/office environment
Excellent IT skills
Team player and good attention to detail

What you can expect from us:

Competitive base salary
Future development and career opportunities
Contributory pension scheme with employer contributions up to 6%
Profitshare bonus based on business performance
Paycare and eyecare health scheme
High street discounts

What's next

Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review.

If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment Team, and inform them prior to attending so we can ensure these are met.