Operations Manager - Bury St. Edmunds, United Kingdom - SKYBRIDGE RECRUITMENT SOLUTIONS LTD

SKYBRIDGE RECRUITMENT SOLUTIONS LTD
SKYBRIDGE RECRUITMENT SOLUTIONS LTD
Verified Company
Bury St. Edmunds, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

This is an exciting opportunity for an experienced Operations Manager to join a growing business that provides strategic supply chain solutions to customers.

They are on a path of significant growth with big plans for the future, having already invested,and continuing to invest heavily to create a strong and competitive position in their markets.

This is a newly created role, and you will be accountable for the whole site encompassing warehouse operations, customer relationships, health and safety, P&L, processimprovements and communications and engagements.


Key Responsibilities include:

  • Lead the site operations to work efficiently and effectively to drive productivity.
  • Work with the managers within the business to identify and optimise the total Supply Chain Solution offering to the customer.
  • Work closely with the customer in order to understand fully their requirements and expectations.
  • Develop, agree, and manage the operations with respect to customer and company objectives via sound performance based KPI's.
  • Understand the customers' issues and drive business improvements to aid resolution.
  • Optimise the utilisation of all assets across the operation.
  • Ensure the stock control systems are kept up to date and ensure inventories are accurate.
  • Support the personal development of the operational management team through training, appraisal, and succession planning.
  • Produce regular reports and statistics on a daily, weekly, and monthly basis
  • P&L management and adherence to budgets. Identifying areas of waste and working in conjunction with the site Managers to reduce inefficiencies and improve profit.
  • Ensure production planning processes are aligned with customer demands and shipping needs.
  • Appropriately plan, manage, and deploy all resources in the most costeffective manner for the business and customers.
  • Lead the management of the outsourced fleet (through line management of the Transport Manager), ensuring assets and logistics are well planned and managed
  • Responsible for site HR processes, taking support and advice from the HR team to ensure all HR processes and policies are followed in a consistent manner, aligned with the rest of the company.
  • Support the personal development of the operational management team through training, appraisal, and succession planning.
  • Communicate clearly, effectively, and appropriately to colleagues at all levels.
  • Recognise good performance and address poor performance proactively, taking support and advice from the HR team and peers as appropriate.
  • Lead by example having a positive leadership and attitude approach.
  • Ensure your teams work effectively and cohesively.
  • Support supervisors to manage and coordinate their teams to work effectively.
  • Provide data and reports as required, in a clear, concise, and agreed format.
  • Support new business proposals and ownership of contract renewals and rate negotiations.
  • Identify opportunities for and initiate Continuous Improvement projects.
  • Plan how future operational requirements may be met.
  • Ensure all H&S requirements are being met and be a champion in this field.
  • Ensure the implementation of company audit schedules.
  • Meet and communicate with the main suppliers of agency, packaging, transport, and parcel couriers.


The company offers a very open culture, and it would suit someone who is a real self-starter and is results focused with a 'can do' attitude.

Effective communication and influencing skills are needed with the ability to deal with and rationalise complexdependencies and issues, and you will be able to present recommendations and options to meet business and customer needs.


This is a great opportunity for someone who is looking to progress their career in a global, growing forward-thinking business.

The role offers a package of up to £70k which includes an optional car allowance, 25 days holiday, pension, and healthcare.

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