1st Line Support Engineer - Aldermaston, United Kingdom - Polar Recruitment Services
Description
1st Line Support Engineer
Up to £26,000 per annum plus benefits and career progression
WFH, Remote working
This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career.
1st Line Support Engineer - Job summary:
As the 1st line support engineer you will be logging calls via HPSM, providing first time fixes if possible including resetting passwords and permissions, if you are unable to fix it yourself you will escalate to the 2nd line.
Essential skills/qualifications:
- Strong communication skills and customer service
- Active Directory experience
- Prior first line support experience
1st Line Support Engineer - Benefits:
- Group personal pension
- company will invest 3-6% of your salary
- Life cover
- Income protection
- Critical illness
- Healthcare
- Dental
- Holidays 23 days with option to buy and sell
- Childcare vouchers
- Yearly pay reviews
- Health cash plan
1st Line Support Engineer - Hours:
Core hours are 8am-6pm.
Alternate weeks - Monday to Friday, then Monday to Thursday.
**Polar is working as a true business partner to this client with over 10 years of successful hires, we have the expertise and experience to help you take the next step in your career.
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