Head of People and Culture - London, United Kingdom - Montcalm Hotels

Description

Head of People and Culture

Company Overview
The Montcalm Collection is London's timeless portfolio of luxury hotels based in London. Taken as a whole, we represent the very best the city has to offer.

Each hotel reflects its unique location, revealing the capital's multifaceted attractions, from delicious dining and mindful wellness to modern British design and historic heritage.

Let us introduce the hotels in the collection, Our beacon of modern luxury:
Montcalm Marble Arch. Our heritage stay, Montcalm At The Brewery. Our boundary-pushing creative hub, Montcalm East. Our classic city-slicker, Montcalm Royal London House.


Our duo of mindful hotels:
Inhabit, Southwick Street, and Inhabit, Queen's Gardens. Last but not least, Park Grand Hotels, a contemporary styled 4-star boutique hotel collection.


Position Overview
We are seeking a dynamic and experienced Head of Human Resources to join our team of hotels in London.

As the Head of Human Resources, you will play a pivotal role in developing, implementing, and managing the people strategy for our hotel team.

You will be at the heart of our organization, responsible for overseeing all aspects of HR, with a primary focus on employee engagement and welfare.

Your goal is to attract, nurture, and retain top talent, ensuring that we continue to deliver 5-star service to our guests and team alike.

Key Responsibilities

People Strategy:
Develop and execute a comprehensive people strategy aligned with our brand pillars of Iconic, Individual, and Iconic.


Team Leadership:
Lead and inspire the HR team, setting clear objectives and expectations. Cultivate a strong sense of purpose and direction within the team.


Performance Management:
Regularly evaluate team performance, providing constructive feedback and guidance. Identify areas for improvement and facilitate professional development opportunities.


Resource Allocation:
Efficiently manage team resources to ensure optimal productivity and effectiveness in all HR operations.


Employee Engagement:
Foster a culture of employee engagement, satisfaction, and well-being. Implement initiatives to boost morale and ensure a positive work environment.


Recruitment:
Lead recruitment efforts to identify and attract top talent in the hospitality industry. Ensure a seamless onboarding process for new hires.


ER Strategy Development:
Devise and implement strategies for effective handling of employee relations cases. Ensure these strategies are in line with the company's values and legal requirements. Maintain accurate records of all ER cases, documenting actions taken and resolutions achieved. Regularly report on ER activities and trends to senior management.


Innovation and Improvement:
Encourage the team to innovate and continuously improve processes. Stay abreast of new trends in HR and introduce relevant practices to enhance team performance.


Change Management:
Lead the HR team through organisational changes, ensuring effective communication and mínimal disruption to operations.


Conflict Resolution:
Act as a key mediator in resolving conflicts within the workplace. Implement proactive measures to prevent potential disputes and manage any arising issues swiftly and fairly.


Legal Compliance:
Ensure all ER cases are managed in compliance with employment laws and regulations. Stay updated with the latest legal changes affecting employee relations.


Training and Development:
Support L&D Manager in developing and maintaining effective training programs to enhance team member skills and capabilities.


HR Best Practices:
Implement and maintain efficient HR practices that align with industry standards and legal requirements.


Management Collaboration:
Actively participate in daily/weekly management meetings and provide HR insights and recommendations.


Communication:
Demonstrate exceptional communication and interpersonal skills, both within the HR team and with all hotel departments.


Organizational Skills:
Exhibit excellent organizational and analytical skills to manage HR processes and deadlines effectively.


Qualifications

• Proven experience as a Head of Human Resources or similar role within the hospitality industry preferably luxury hotels.
• Indepth knowledge of HR best practices and industry trends.
• Strong analytical and problemsolving skills.
• Excellent interpersonal and communication skills.
• Professional and approachable demeanour.
• Ability to work well under pressure and meet deadlines.
• A commitment to maintaining a high standard of accuracy.
• Active participation in the management team's activities.

Benefits

• Be the lead actor on a stage of luxury hospitality.
• Immerse in a culture where your ideas spark innovations.
• Chart your growth path in an everexpanding realm.
• Competitive salary package.
• Health and wellness programs.
• Professional development opportunities.

Eligibility to work in the UK


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