Business Support Coordinator - London, United Kingdom - Knight Frank

Knight Frank

Verified Company

London, United Kingdom

5 days ago

Posted by:

Tom O´Connor

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Description

This is a role for a highly motivated Business Support Coordinator.

Responsible for providing an effective and efficient administrative support service to the Canary Wharf Lettings team, ensuring the smooth running of a busy department.

Responsibilities

Property listings:

Create new property activity records
Order land registry title checks
Updating records with information from the market appraisal checklist
Create template letters and forms (Inc. marketing recommendation report, confirmation of instruction, terms and conditions etc.)

General duties:

Prepare reports for weekly and monthly meetings, MBOs and ad hoc
Distribute portal enquiries if required
Systems champion be a trouble shooter with system processes and procedures
Induction of new starters
Complete New Starter Checklist
Onboarding of new starters (ordering equipment/permissions, log ins, etc.)
Process leavers requests on WL
Manage internal transfer requests
Arrange new starter/team training
Support the Dept Head ensuring adequate cover is in place in the office
Support the maintenance of accurate records of office holiday/sickness
Assist team with submission of expenses if required
Assist in answering incoming calls
Champion the customer experience
Assist Department Head with implementation of Customer Experience initiatives
Arrange and upload EPCs, photos and floorplans
Write/check property description prior to launch
Update property listings by refreshing photographs and text as necessary
Keep the local marketing summary up to date
Supply imagery and property information for regional publications and central marketing campaigns
Engage with strategy and recommendations and action any requirements provided by Marketing Executive