Senior Taxi Licensing Administrator - Milton Keynes, United Kingdom - Milton-Keynes-Council

Tom O´Connor

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Tom O´Connor

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Description

Ideally, you will understand the Taxi Licensing administrative process and the legislation and policy governing the grant of Hackney carriage and private hire driver, vehicle and operator licences.

Role Responsibilities

  • To provide a Taxi Licensing administrative service encompassing appropriate process, policy, legislation and smarter working initiatives in the grant and renewal of taxi licences to ensure public safety.
  • Ensure accurate records for driver, vehicle and operators are maintained and procedures followed.
  • Monitor and control income from Taxi Licensing fees.
  • To receive payments and record such income correctly and accurately on Council systems.
  • Demonstrated experience and understanding of taxi licensing legislation or of a similar regulatory type role.
  • Excellent administrative skills including the ability to use a range of online IT systems including word processing, Teams, Firmstep, Outlook, ERP, Civica and work in a predominantly paperless environment.
  • Demonstrated ability in numeracy and literacy; and attention to detail.
  • Able to record relevant information in a timely and accurate manner and be able to run computer reports, manage a busy inbox, and monitor/analyse data.
  • Ability and experience to understand, plan, and prioritise workloads in line with statutory and policy time frames.
  • Able to deal with difficult and challenging complainants, applicants and licence holders.


About The CompanyMilton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future.

We have world class attractions, beautiful open spaces, and a great standard of living.

Milton Keynes City Council is one of the largest employers in the region, making a difference every day for local people.

We're responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative.

If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.

Package DescriptionWe are really proud of the benefits we are able to offer our staff here at Milton Keynes City Council, including:

  • Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%.
  • 27 days annual leave per year in addition to statutory and public holidays, rising to 31 days after 5 years. (From April 2023 this will increase to 28, and 32 days after 5 years)
  • Holiday Purchase Scheme.
  • Our Professional Development Centre provides access to courses such as inhouse management development programmes endorsed by the Institute of Leadership, Apprenticeship Programmes (junior and senior), coaching and mentoring and access to our Smarter Learning portal
  • Cycle to Work Scheme.
  • Health Cashplan.
  • MK Advantage benefits package a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.


  • Blue Light Card

  • Employees working within Social Care can qualify for a range of discounts from national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more


  • SmartGo

  • Aimed at encouraging lowcarbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
  • Homebuy Scheme (for eligible roles).
  • A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements.
  • Childcare Subsidy.

Salary:
£24,496.00-£26,845.00 per year

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