Hire Desk Controller - Leeds, United Kingdom - Proshore Ltd

Description

Proshore Ltd provides excavation support safety equipment throughout Northern England and the Midlands for hire and sale.

We are looking for an experienced Hire Desk Controller to join our team at our head office situated in Leeds.

Responsibilities include

• Dealing with telephone enquires, receiving and processing quotations for hire and sale orders and collection requests.
• Liasing with yard staff and checking availability and utilisation of stock throughout both depots.
• Ensuring accuracy of all paperwork and all procedures for Hire contracts, purchase orders, stock transfers are adhered to.
• Assist with the planning of transport to ensure equipment is delivered and collected from customers efficiently.
• Working with the sales team and engineering department as and when necessary.
• Maintain good communication with customers, and communicate effectively with other colleagues, providing a helpful and friendly point of contact for all depot enquiries.

Skills/Experience Required

• Experience in a customer service role, preferable within a hire/sales environment.
• Good customer skills with an excellent telephone manner.
• IT Literate confident in using various systems.
• Keen eye for attention to detail when completing and filing paperwork.
• Excellent organisational skills and the ability to work within a small team

Job Types:
Full-time, Permanent


Salary:
£25,000.00-£35,000.00 per year


Benefits:

• Onsite parking

Schedule:

• 10 hour shift
• Monday to Friday

Experience:

- hire desk: 1 year (preferred)


Work Location:
In person