IT & Technical Support Assistant - Bracknell, United Kingdom - Westminster Forum Projects

Westminster Forum Projects

Verified Company

Bracknell, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are actively recruiting an enthusiastic individual to join our team.

Westminster Forum Projects are currently recruiting for an IT & Technical Support Assistant to join the team, providing technical support on internal IT issues and leading the technical aspect of the company's online conferences.

The role -
IT Support

General 1st line and 2nd line support to the company including but not exclusively:

Overseeing maintenance of all IT systems;
General IT support to all staff including solving problems and fixing PC related issues;
Liaison with thirdparty support companies;
Onboarding new starters on the system and overseeing company equipment

Online conferences - Technical support

Hosting virtual conferences
Regularly researching, testing the online platform for continuous improvement of the virtual events
Providing technical support for attendees
Preparing postconference materials
Arranging staffing and scheduling for upcoming conferences
Experience with virtual events software
Desirable
Excellent organisation and time management skills
Confident and excellent communication skills
The ability to troubleshoot a variety of ITrelated issues and resolve user issues;
A positive "can do" attitude and flexibility in taking on a broad range of IT responsibilities and tasks at short notice;
The ability to quickly learn new operating procedures and maintain established systems; and
The ability to perform a variety of general administrative tasks on Microsoft products.

Company benefits -