Membership Administrator - Liverpool, United Kingdom - Royal College of Physicians

Royal College of Physicians

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job title:
Membership administrator

Contract type:
Permanent

Salary:
Grade 3, £21,652 - £23,272. Appointments for this role will generally be made at £22,731, depending on skills and experience. _Please note, for internal applicants the salary will be reflected by pay and award policy_

Working arrangements:
Standard working hours between 9am - 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office

The Royal College of Physicians is recruiting a
membership administrator who will be responsible for assisting with the day-to-day smooth running of membership subscription processes.

Purpose and scope

Key responsibilities

Using CRM to update member details and perform basic query searches
Processing membership payments via credit/debit card and Direct Debit
Assist in the processing of monthly Direct Debit collections
Produce reports and data for analysis by senior management and other stakeholders
Administer committee meetings and support the planning and implementation of the Senior Physicians' Society events for retired members
General administration including keeping accurate records, filing, dealing with the office post and data input
Any other duties as may be reasonably expected, and which are commensurate with the level of the post.

About you

Educated to A Level standard or equivalent including Maths and English GCSE at grade C or above
Experience in a customer facing role and the ability to deliver high standards of customer service
Computer literate with experience of data input and strong keyboard skills
A methodical approach to work and the ability to pay close attention to detail, achieving high standards of accuracy and integrity
Excellent written and telephone communications skills
Able to prioritise your workload according to importance and urgency.

For more information about the role please view the.

Our benefits

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role.

The benefits we offer include:

27 days holiday per annum plus bank holidays

- group personal pension plan with 7% employer contribution
- interest-free season ticket loan
- life assurance
- annual pay award
- flexible working hours
- employee assistance programme - 24/7 advice and support for any work-related issues as well as any problems affecting your home life
- occupational health team - includes employment and work-related health assessments, health checks and workstation assessments
- cycle to work scheme
- corporate eye care scheme with Optical Express
- professional training and development opportunities
- enhanced maternity and paternity pay
- staff discounts platform - including discounts on cinema tickets and a range of high street brands

About the RCP

The Royal College of Physicians is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518.

We are a professional membership body for physicians - doctors who work in hospitals - with over 40,000 members in the UK and around the world working to improve patient care and reduce illness.

Our activities focus on educating, improving and influencing for better health and care.

How to apply

Closing date: 6 February

Interview date:
w/c 12 February. Interviews will be conducted online via Teams

The RCP is all about our people our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21stcentury medical workforce and the diverse population of patients we serve is a priority for us._

Job Types:
Full-time, Permanent

Salary:
£21,652.00-£23,272.00 per year

Schedule: