Front of House Team Member - St. Andrews, United Kingdom - White Rabbit Projects

Tom O´Connor

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Tom O´Connor

beBee Recruiter


Description

Job Ref:
WHI1708


Branch:
Rusacks St. Andrews


Location:
Rusacks St. Andrews, Saint Andrews


Salary/Benefits:
From £10.78 per hour, Hapi benefits, cycle to work, progression opportunities, focus on learning.


Contract type:
Casual


Hours:
Part Time


Shift pattern:
Morning, Afternoon, Evenings


Hours per week:0


Posted date:22/02/2024


Closing date:24/03/2024

At White Rabbit Projects, we believe in the power of hospitality. It's not just a word to us; it's at the core of everything we do.

We are looking for dedicated individuals to join our team who share our values and are passionate about providing exceptional service, doing the right thing, and pursuing excellence in every aspect of their work.


OUR CORE VALUES:

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Hospitality is at our core: We take pride in creating an inviting and welcoming atmosphere for our guests. We believe in going the extra mile to make their experience memorable and enjoyable. As a server, you will be an essential part of this commitment to hospitality, ensuring every guest feels valued and well-cared for.
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We do the right thing: Integrity and ethical conduct are non-negotiable for us. We expect our team members to make ethical decisions and always prioritize the well-being of our guests and colleagues. Whether it's ensuring guests' needs are met or maintaining a safe and inclusive work environment, doing the right thing is our guiding principle.
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We pursue excellence: Mediocrity is not an option. We constantly strive for excellence in all that we do. As a server, you will be expected to deliver exceptional service, take pride in your work, and continuously seek opportunities for improvement.
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We are all entrepreneurs: We encourage creativity and innovation in our team. As a server, you will have the chance to take ownership of your role and contribute to the growth and success of the business. We value proactive problem-solvers who take initiative and bring fresh ideas to the table.


KEY RESPONSIBILITIES:


  • Greet and seat guests in a friendly and efficient manner.
  • Provide detailed menu knowledge and make recommendations.
  • Take accurate food and drink orders and deliver them promptly.
  • Ensure guest satisfaction by addressing any concerns or requests.
  • Collaborate with the kitchen and bar staff to ensure smooth service.
  • Maintain a clean and organized work area.
  • Upsell menu items and promote specials.
  • Continuously improve your knowledge of food, beverages, and service standards.

REQUIREMENTS:


  • Previous experience as a server is preferred but not required.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fastpaced environment.
  • A positive attitude and a strong commitment to hospitality.
  • Willingness to learn and adapt to our service standards.

WHAT DO WE OFFER?
Aside from an hourly rate from £10.

78 per hour, we pride ourselves in offering:

  • A supportive, peoplefocussed culture.
  • Delicious meals whilst you're at work and discounts across WRP restaurants in your free time.
  • Wellbeing initiatives such as access to cycle to work scheme and Hapi our benefits platform.
In addition to all the above, joining the White Rabbit Projects family opens the door for so much possibility. We are a fast-growing team which means you will have ample opportunities to set up processes, share your expertise and learn until your heart (and brain) is content


Occupying an iconic 1800s building, the hotel is steeped in golfing history and overlooks the picturesque town of St Andrews.

This multi-venue site spans across four floors and includes a modern take on a traditional pub, an all-day dining brasserie, The Bridge, and our rooftop destination restaurant 18, which celebrates Scottish produce cooked over flames.


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