Administration Officer - Croydon, United Kingdom - minicab
2 weeks ago
Description
Job description
You will be working within our SEN (Special Educational Needs) Transport department, supporting the team by fulfilling all administration duties.
As the SEN administrator you must be able to multi-task in a busy office environment undertaking a range of administrative and ad-hoc tasks; whilst remaining professional at all times and communicating effectively with staff, councils and parents.
We are looking for someone to work from 10:00-14:00 from 3 to 5 days per week (this can be discussed at interview).
Main duties
- Supporting SEN School Transport team assisting with bookings
- Making amendments to bookings and informing necessary stakeholders
- Maintaining and updating all necessary files and complying with data protection
- Responding/liaising with councils and answering queries within a timely manner
- Liaising with drivers and passenger assistants
- Maintain good working relations with all members of staff
- Adhere to promotion of Equality and Safeguarding at all times
- General adhoc tasks
- Have experience working in a busy office environment and preferably with SEN
- Be diplomatic, resilient and reliable with an understanding and respect for confidentiality and data protection
- Be extremely organised
- Have an empathetic nature
- Demonstrate initiative, adaptability and positive attitude
- Work well within a team
- Ability to work under pressure
- Exceptional customer service skills
- Enhanced DBS (preferable)
- Knowledge of the private hire industry (preferable)
hy Work With Us
- Opportunity for growth
- The successful applicant will have great opportunities to move and grow within the business, this is an ever evolving industry and there are always exciting possibilities for hardworking, enthusiastic individuals.
- Friendly office environment
- We are a close team that would love to welcome you.
- No weekends
- There will be opportunities for overtime but the successful applicant will not be required to work at weekends until they feel as comfortable as possible in their role.
Salary:
£12.00 per hour
Benefits:
- Casual dress
Schedule:
- Monday to Friday
- No weekends
Experience:
- administration: 1 year (preferred)
- SEN (Special Educational Needs): 1 year (preferred)
Licence/Certification:
- Enhanced DBS (preferred)
Work Location:
In person
Reference ID:
ADMINSEN/0623
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