Senior UX Designer - London, United Kingdom - Risk Solutions

Description

Senior UX Designer Level 1 (ICIS)

At ICIS we believe in putting the customer at the heart of everything we do. ICIS experience and interaction designers take complex tasks and make them intuitive and simple to use.

Following best practice design process from discovery to delivery, you'll create user flows, wireframes, interface mockups and interactive prototypes-you'll champion the user experience and bring our vision to life in a way that feels inspiring, elegant, relevant and even delightful.

Through our digital transformation initiatives, we are breaking new ground and leading the way.

As the world's largest global commodities, energy and sustainability focused information service, we are seeking an exceptional UX Designer to join a passionate multidisciplinary design team, to create exceptional and compelling user experiences.

This is an exciting opportunity for a designer who thrives on solving complex problems, in a complex domain, across multiple channels.

Our aim is to give companies in global commodities markets a competitive advantage.

By delivering valuable news, insight and analytics tools, which enable our customers to identify and react to opportunities in markets which are constantly evolving.

As a senior UX designer you will lead your projects and team, be at the forefront of research and design for our digital platforms across desktop, mobile, API and more.

The design team plays an integral part in gathering insights about the attitudes, emotions, motivations and behaviours of customers to inspire and inform design.

We collaborate closely with each other and with engineering and product management to create category-leading products that deliver value for our customers, and for ICIS.

This is an opportunity to work within a growing design team, to implement and drive exceptional design and solid process, while also guiding and supporting more junior designers.

You'll rely on user-centered design methods to craft industry-leading user experiences—from concept to go-live.

You'll collaborate with your design partners to leverage and evolve 'Nova' the ICIS design system to build beautiful, innovative and inspired products that customers will love to use.

With a global staff of more than 600, ICIS has employees based in London, Houston, New York, Singapore, Dubai, Shanghai, Guangzhou, Beijing, Mumbai, Tokyo, Karlsruhe and Milan.

We want to hear from you if you believe:

• in the importance of user centred design, design thinking and placing customers at the heart of everything a business designs and delivers

- that an exceptional, consistent customer experience should transcend every solution a business offers their customers

• UX can fundamentally change the way we as a business can solve customers' problems

- you continually learn, grow, experiment, collaborate, communicate and deliver to the highest design standards
- you design with empathy and understanding, working with customers, your peers, other seniors and the UX Director to deliver exceptional design solutions that support the worlds' largest organisations

What is the role?

We're looking for a senior UX Designer to lead and support the ongoing design of our industry leading platforms and digital experience.

You will have proven and practical experience leading teams from delivery, across a variety of projects - from greenfield to optimisation of existing projects.

You are aware of and deliver using established best practices and refine your ways of working depending on project and requirements.

You are experienced and confident in providing context and coaching for other team members in ways of working, processes and design practices.

- have a minimum of 6+ years commercial design experience
- have a deep understanding of design principles and industry trends
- are an expert at defining, clarifying and solving complex problems, in a complicated domain
- support design leadership in defining and policing standards
- contribute to the improvement of User Experience processes within the team and across the business
- work closely and collaborate cross-functionally with product management, engineering, marketing to ensure a smooth product design process and consistent visual language
- have plenty of experience running usability testing sessions, collaborating with other functions as needed and to ensure the proposed UX is feasible and adds value
- take insights and learnings from research and analytics teams to steer future development
- can demonstrate work process methodology including user workflows, wireframes/mockups and design exploration, interactive prototypes, delivered to a high level of attention to detail and craft
- can clearly articulate your design decisions and explain the 'why'
- advocate for customer needs with cross functional teams
- demonstrate ongoing learning, are curious and love to explore new domains
- are open and approachable, able to support and mentor junior designers
- iter