Women's Health Administrator - Bedford, United Kingdom - Bedfordshire Hospitals NHS Foundation Trust

Bedfordshire Hospitals NHS Foundation Trust

Verified Company

Bedford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Women's Health Administrator role will work as part of the Women's Health Administrative Team, who deliver a wide range of admin services within Obstetrics and Gynaecology at Bedford Hospital, for inpatient and outpatient treatment pathways.

The post holder will be a member of the Women's Health Outpatient Booking Team, and will be responsible for the administration of the outpatient pathway in line with the 18 Week Referral To Treatment (RTT) pathway for Obstetrics and Gynaecology.

The role requires strong organisational skills and the ability to work effectivity with a wide range of clinical colleagues.

The ability to work under pressure to delivery accurate, high quality work is an essential part of the role, whilst maintaining professionalism and a high level of communication skills at all times.

The post holder must have a keen eye for detail, ensuring databases and hospital systems are accurately maintained and administration processes followed to meet the targets set by both the hospital and the government.

Excellent telephone skills are essential as you will be the main point of contact for patients to discuss appointments and outpatient procedures, as well as liaising with other members of the team and other staff within the trust.

We are looking for someone with outstanding organisational and communication skills, who works well with staff and the public, you must be able to demonstrate experience of working under pressure and to set deadlines.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.

Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff.

As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care.

The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.

Please see the attached job description and person specification for full details of role responsibilities.

To act as the point of contact for patients on behalf of the consultant and his/her team, ensuring that all queries are resolved with skill, sensitivity and in a courteous and professional manner.

Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline.

Contact patients to arrange appointment dates in accordance with the Trust's Booking Policy.

An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines.