Advocacy Co-ordinator - Sunderland, United Kingdom - Age UK Sunderland
Description
J O B V A C A N C Y
Advocacy Co-ordinator
28 hours per week, 1 Year Fixed Term Contract
£21,658 (pro rata) per annum
Experience of establishing and developing effective network links with partner organisations and individuals is essential, as well as having experience of working with and supporting volunteers.
Job Purpose
To provide, develop and co-ordinate an effective advocacy service to older people throughout the City of Sunderland.
Specific responsibilities
- To continue to develop the Advocacy Service, ensure it is client focused and is delivered to the very highest standard
- To plan effectively to ensure continuous and seamless service to the older people served by the project
- To contribute to service delivery by undertaking a personal caseload
- To monitor and evaluate the project and provide written reports as required regarding progress of the service, quality and developmental issues
- To effectively publicise and promote the service at all levels
- To recruit, train and develop volunteers to act as advocates and provide appropriate support.
- To keep up to date on new developments in the relevant field of work, including attending conferences and meetings as necessary, and disseminating information to volunteers staff colleagues and line managers
- To liaise appropriately with external partners and agencies
- To act as a Safeguarding Alerter
- To abide by and implement all policies and procedures of Age UK Sunderland, including being aware of and responsible corporately and as an individual for Health & Safety Policy
- To undertake all reasonable tasks, in keeping with the level of responsibility of the post, as requested by the Director.
Person Specification
Knowledge and experience
Essential Criteria
- Be a skilled, trained advocate with experience in the voluntary sector or multiagency environment.
- Be able to provide effective support for older people with tact and diplomacy.
- Have a good standard of education
- Excellent verbal and written communication skills. Ability to communicate simply and effectively, orally and in writing, with people from a wide range of backgrounds and to respond to their needs with sensitivity.
- Experience of maintaining casework with the ability to follow set procedures concerning casework and file management.
- The ability to establish and develop effective network links with partner organisations, residential/nursing homes and individuals.
- Be IT literate with experience of word processing and excel.
- Ability to organise and manage own caseload and to work accurately under pressure; able to work independently and as part of a team.
- Have a sympathetic and caring approach and be able to empathise with older people and understand their needs and problems, especially those who may be vulnerable.
- Able to monitor and evaluate work and ensure targets are met.
- Have experience of working with and supporting volunteers.
- Be able to motivate, supervise and enthuse a team of volunteer advocates.
- Enthusiastic and positive disposition with a strong commitment to training and selfdevelopment.
- Be honest, reliable and trustworthy.
- Have a flexible approach to work and have the ability to work occasional evenings.
Maintain confidentiality at all times.
- Possess a full clean driving licence and have access to a car for work, or be able to travel.
- Level 3 Diploma in Independent Advocacy (minimum)
Closing date:
Wednesday 12th April 2023 at 9.00 am
Interview Date:
Wednesday 19th April 2023
Job Types
:
Part-time, Fixed term contract
Part-time hours: 28 per week
Salary
:
£21,658.00 per year
Schedule:
- Monday to Friday
Work Location:
In person
Application deadline: 12/04/2023
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