Roland Store Product Specialist - London, United Kingdom - Roland Europe Group Ltd

Roland Europe Group Ltd

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ROLAND STORE PRODUCT SPECIALIST

JOB OUTLINE:

Specialism:
Pianos, Keys and Synth Products

Based:
Roland Showroom on Denmark Street, London

Reports to:
Roland London Store Manager

Hours:
Full Time

THE COMPANY:

Roland Europe Group Ltd

Roland is a world leader in the design, manufacture and distribution of electronic musical instruments including; keyboards & synthesisers, guitar products, electronic percussion kits, digital recording equipment, amplifiers and audio processing devices.

You'll be part of a dynamic team, where we believe in kindness, support, acceptance, and hard work and try to provide room for personal development for everyone.

At Roland, you will find a friendly, down-to-earth atmosphere. You'll work for a company with global activities, but it doesn't feel corporate. We are always looking for colleagues who have an enthusiastic, positive and driven personality. People who are eager to further develop and challenge themselves.

If you also have a passion for Roland, our products or music in general, you might just be our perfect match.

THE POSITION:

Do you have a passion for music and a desire to share your enthusiasm with others?

Do you play piano and keyboards to a good standard?

Do you have a solid understanding of current music technology?

Can you deliver fantastic customer experiences—and results—working alongside an experienced retail team?

If so, we want to hear from you.

Our Roland and BOSS showroom on Denmark Street in central London, show-cases the very best of our products to new, aspiring and experienced musicians alike.

As a Roland Store Product Specialist, your job is to take someone's aspirations and turn them into reality by showing them the perfect products from Roland, BOSS or V-MODA, through demonstrations, via instore and online events with product "gurus" or artists, and through regular social media activity.

You

We're looking for a Roland Store Product Specialist who really understands customers and can help find the perfect solution to their needs, particularly in relation to pianos and synth/keyboard products.

Knowledge around current synthesizer and related technologies is important.

Events—whether online or instore—are a key part of attracting customers to the Roland Store.

Whether livestreaming, offering hints, tips and advice, or hosting an instore event with a local artist, your ability to deliver exciting events or presentations for customers is essential; you need to be as comfortable in front of the camera as you are behind it.

You will, of course, be an accomplished and skilled salesperson, with a desire to grow the retail business while consistently delivering Roland's high standards of customer service.

You'll also need to perform the usual requirements of running a retail store; from presentation to stock control, to regular reporting.

EXPERIENCE, SKILLS & QUALIFICATIONS REQUIRED:

The ability to deliver a fantastic customerfocused experience in a busy environment, whether online or offline, resulting in sales growth.
A strong interest in music, with the ability to play piano/keys to the equivalent of Grade 5 standard.
A good understanding of music technology—particularly synthesizers and keyboards as well as the ability to absorb new information readily and easily; and be able to pass this knowledge on to others
Sales experience, ideally in a retail environment.
The communication skills to comfortably converse, build relationships and interact appropriately with individuals, customers, and the wider Roland/BOSS team team—at all levels
Ideally experience in planning, organizing, and implementing events—online or offline—using the usual social media channels
The ability to react to challenges while remaining calm
The confidence and organisational skills to manage all aspects of a busy retail environment.

THE PACKAGE: